Customer Success Executive
1 day ago
**Category**
- Operations Executive
- **Gender**
- Both
- **Qualification**
- MBA, MCA, BCA, BCOM, BBA, B.E./B.Tech
- **Position Type**
- Professional
- **Job Type**
- Full Time**Required Skills**:
- Communication skill
- **About this Role**-
- Customer Success Executive
- Department
- Customer Service and Support
- Job Summary
- The Customer Success Executive at Version Systems Pvt Ltd. will serve as the primary point of contact for our valued customers, ensuring a seamless and positive experience throughout their journey.
- ResponsibilitiesAct as main contact for customers
- Ensure positive customer experiences
- Conduct regular customer check-ins
- Monitor customer usage and satisfaction
- Collaborate with sales and product teams
- Handle customer escalations promptly
- Develop tailored customer success plans
- Collect testimonials and referrals- QualificationsBachelor's degree in Engineering or Technology
- Bachelor's degree in Business Administration
- Completed degree in Computer Applications or Commerce- SkillsStrong written and verbal communication
- Proactive and dedicated to tasks
- Customer-focused issue resolution
- Adaptability and proactive engagement
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