Customer Support Executive

5 days ago

Kochi Kerala, India Loanitol Full time

Responsibilities:

- **Lead Management: o Adding leads to the profile center.**:

- **Creating profiles based on lead audio. o Collecting primary details from customers through calls.**:

- Customer Communication:

- Explaining services and procedures to customers.
- Creating groups and providing greeting messages.
- Sending required document lists to groups.
- Following up on document collection and pending documents.
- **Document Management: o Sorting and uploading documents to the drive.**:

- **Creating customer profiles based on documents and information.**:

- Analysis & Report Management:

- Logging in and downloading CIBIL reports.
- Sending CIBIL reports to customers personally and to groups.
- Analyzing CIBIL reports to identify obligations.
- Reviewing bank statements for EMI deductions.
- **Bank Coordination**:

- **Collecting filling details during the login process.**:

- **Coordinating with customers, updating bank updates, and providing details.**:

- Data Management:

- Updating the all-Profile - document received and pending sheet.
- Provide daily case updates, including the status of all cases.
- Ensure all updates are accurately recorded in the profit centre.

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement

**Education**:

- Master's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • Customer Support Executive

    5 days ago

    Kochi, Kerala, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...

  • Customer Support Executive

    5 days ago

    Kochi, Kerala, India Affable Management Services Full time

    Position: Customer Support Executive Location: Maradu, Kochi Experience: 3 years of experience **Salary**: 18k Pay: ₹15,000.00 - ₹18,000.00 per month **Education**: - Bachelor's (preferred) **Experience**: - Customer support: 3 years (preferred) **Language**: - Hindi (preferred) - English (preferred) Work Location: In person

  • Customer Support Executive

    3 days ago

    Kalamassery, Kochi, Kerala, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...

  • Customer Support Executive Fresher

    2 weeks ago

    Kochi, Kerala, India Milestone Career Planner Full time

    **Job Title**: Customer Support Executive (Fresher) **Location**: [Vyttila] **Department**: Customer Support / Client Services **Experience**: Fresher **Reports To**: Customer Support Manager **Job Summary**: Key Responsibilities - Handle incoming and outgoing customer calls professionally, addressing questions about online share trading, mutual funds, and...

  • Customer Support Executive

    1 day ago

    Kochi, Kerala, India Label'M Full time

    **Job Title: Social Media & Customer Support Executive** Mannath, Kochi **Full-time | ₹15,000 - ₹18,000 (based on experience)** Key Duties: Greet & assist customers Handle calls & enquiries Maintain client records Support daily front desk tasks & inventory Manage and respond to Instagram messages & comments Assist clients with orders and...

  • Cse (Customer Support Executive)

    1 day ago

    Kochi, Kerala, India Xtend Technologies pvt. ltd Full time

    **Company Profile** **CLIENT SUPPORT EXECUTIVE** - Understanding client needs and providing pre-sales support. - Collaborating with the sales team to develop effective strategies. - Conducting product demonstrations and presentations for potential clients. - Assisting in the preparation of proposals and quotations. - Building and maintaining strong customer...

  • Customer Support Executive

    2 weeks ago

    Kochi, Kerala, India Hotpack Packaging Industries Private Ltd Full time

    Hotpack is one of the world’s leading manufacturers of Sustainable packaging products. We have a physical presence in 15 countries, across 5 continents. We are employing around 3500 Employees globally. Our 4000+ products are manufactured in our own state-of-the-art facilities, embracing the highest global standards. **Job Location : Infopark,...

  • Customer Support Executive

    3 days ago

    Kochi, Kerala, India Addon Solutions Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

  • Tele Caller Executive

    3 days ago

    Kochi, Kerala, India Rezpo Customer Experience Full time

    Urgently require Telecalling executive for calling our Students and trainees. - Modifying sales pitches in response to customer demand - Acquiring and retaining contact information databases - Put forward suggestions in accordance with the requirements of the consumer - Ensure a smooth procedure for the consumer by transferring windows of opportunity to the...

  • IT Customer Support Executive

    1 day ago

    Kochi, India ScalingUpWork Full time

    **IT Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...