Coordinator, Shared Services

1 day ago

Gurgaon, India MongoDB Full time

The worldwide data management software market is massive (IDC forecasts it to be $136 billion by 2027). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

**Position Expectations**:

- As an Individual Contributor as part of the HR Shared Services team in India, you will play a vital role responsible for transitioning work and making sure relevant SLA's are met
- Suggest new practices, programs, and policies to meet interpersonal and strategic business/management needs
- Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs
- Assist to build and maintain a Knowledge Base for Case Management
- Deliver high quality and consistent service delivery to all internal customers and partners and follow Standard Operating Procedures
- Collect and cleanse data to populate management reporting systems

**Key Skills & Abilities**:

- Experience for 1-3 years in HR Operations / Shared Services in an HR Shared Services role (APAC/ India, EMEA, NAMER)
- Has expertise in HR Operations with eye for detail and process adherence
- Is a self-starter who is intrinsically motivated for their own performance to achieve desired results
- Can function independently, with mínimal mentorship and supervision
- Open to work in a 24X7 role
- Is agile and can function in an ambiguous environment, capable of taking charge when the situation needs it
- Should be proficient with ticketing tools and should have been excellent in meeting HRSS performance parameters - case handling, etc.
- Ability to get into detailing the process and have an eye for detail to suggest process improvements

To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world

*MongoDB is an equal opportunities employer*

  • Coordinator, Shared Services

    3 weeks ago

    Gurgaon, Haryana, India MongoDB Full time

    MongoDB s mission is to empower innovators to create transform and disrupt industries by unleashing the power of software and data We enable organizations of all sizes to easily build scale and run modern applications by helping them modernize legacy workloads embrace innovation and unleash AI Our industry-leading developer data platform MongoDB Atlas is the...

  • Analyst, HR Shared Services

    2 weeks ago

    Gurgaon, Haryana, India JLL Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Description : Analyst, HR Shared Services JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow...

  • Payroll Shared Service Leader

    2 weeks ago

    Gurgaon, Haryana, India 3M Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.Job Description:About the RoleWe are seeking a seasoned and visionary Payroll Shared...

  • Analyst, HR Shared Services

    2 weeks ago

    Gurgaon, Haryana, India JLL Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...

  • Analyst, HR Shared Services

    2 weeks ago

    Gurgaon, Haryana, India JLL Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...

  • Associate, HR Shared Services

    24 hours ago

    Gurgaon, Haryana, India MongoDB Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are looking forIndividual Contributor as part of the HR Shared Services team in IndiaYou will play a vital role in processing the backend transactions related to the General Employee Queries, Benefits, Payroll, Compensation and other crucial departments, along with making sure that the relevant SLA's are metLearn and perform newly transitioned processes...

  • Global HR Shared Services Assistant

    7 days ago

    Gurgaon, Haryana, India Boston Consulting Group (BCG) Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...

  • Global HR Shared Services Assistant

    2 weeks ago

    Gurgaon, Haryana, India Boston Consulting Group Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Who We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building...

  • Service Coordinator

    2 weeks ago

    Gurgaon, Haryana, India Jaggi Brothers Full time ₹ 48,00,000 - ₹ 72,00,000 per year

    Company DescriptionJaggi Brothers is an Indian company specializing in various ophthalmic equipment. Over the years, we have built a strong reputation among our clients for offering excellent quality, competitive pricing, and exceptional after-sales support. We are dedicated to advancing eye care technology and aspire to be one of the best-managed ophthalmic...

  • Service Coordinator

    2 weeks ago

    Gurgaon, Haryana, India Delta IT Network Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title:Service CoordinatorJob Type:Full-TimeLocation:GurugramWorking Days:Monday to Friday (5 Days Working) + 1st Saturday of Every MonthExperience Required:Experience in Hardware (Mandatory)About the Role:We are seeking a proactive and organizedService Coordinatorwith a strong background in hardware support to join our team in Gurugram. The ideal...