Coordinator, Shared Services

3 weeks ago

Gurgaon Haryana, India MongoDB Full time

MongoDB s mission is to empower innovators to create transform and disrupt industries by unleashing the power of software and data We enable organizations of all sizes to easily build scale and run modern applications by helping them modernize legacy workloads embrace innovation and unleash AI Our industry-leading developer data platform MongoDB Atlas is the only globally distributed multi-cloud database and is available in more than 115 regions across AWS Google Cloud and Microsoft Azure Atlas allows customers to build and run applications anywhere-on premises or across cloud providers With offices worldwide and over 175 000 new developers signing up to use MongoDB every month it s no wonder that leading organizations like Samsung and Toyota trust MongoDB to build next-generation AI-powered applications We are looking to speak to candidates who are based in Gurugram for our hybrid working model Position Expectations As an Individual Contributor as part of the HR Shared Services Data Governance team in India you will play a vital role responsible for transitioning work and making sure relevant SLA s are met Learn and assist in executing day-to-day HR data processes such as employee record updates org structure changes and data validations Support the cleansing and maintenance of HR data in alignment with company policies and global standards Adhere to and demonstrate high proficiency in agreed critical metrics SLAs Assist in preparing reports and trackers for internal HR teams and audits Deliver high quality and consistent service delivery to all internal customers and partners and follow Standard Operating Procedures Maintain confidentiality and accuracy when handling sensitive employee data Key Skills Abilities 1 years experience in HR Operations Shared Services HR Data Entry Management in an HR Shared Services role APAC India EMEA NAMER regions Basic understanding of HR systems data or Excel Google Spreadsheet familiarity with ticketing tools e g Zendesk is a plus Excellent analytical communication and problem-solving skills Ability to learn quickly ask questions and follow through on assigned work Comfortable working in a structured process-driven environment Good understanding of data governance frameworks and data quality To drive the personal growth and business impact of our employees we re committed to developing a supportive and enriching culture for everyone From employee affinity groups to fertility assistance and a generous parental leave policy we value our employees wellbeing and want to support them along every step of their professional and personal journeys and help us make an impact on the world MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process To request an accommodation due to a disability please inform your recruiter MongoDB is an equal opportunities employer Req ID 2263181999

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