Process Developer – Human Resource Shared Services

Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Process Developer - Human Resource Shared Services TSSC The incumbent would work very closely with business HR Corporate M A team regional counterparts Shared Services and IT teams to support internal transitions and high priority projects Responsibilities Uploading Learning paths and Process Knowledge Tests on iLearn with 100 Accuracy and within TAT 3 business days Training Assignments and tracking - Certification tracking pulling out reports Creating events sessions and curriculums on the tool Attaching feedback to surveys rolling out surveys reporting the survey results Reporting New Hire status tracking progress on iLearn Addressing queries related to LP PKT uploads Qualifications we seek in you Minimum qualifications Graduation from a recognized university Excellent communication skills - spoken as well as written English Working knowledge of Advance Excel VLOOKUP Hlookup Pivot Table Sumifs Countifs Conditional Formatting Filter Macro Advanced Excel MIS Reports Power Point Strong Customer handling skills Experience in BPO customer interaction environment Exposure to a Learning Management tool Good knowledge of PowerPoint Word Preferred qualifications Good customer orientation works with minimal supervision demonstrates strong organizational skills and can multi-task in a fast-paced environment Attention to detail Email Etiquette Excellent written communication skills Strong multi-tasking and time management skills Ability to work independently Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training