CRM

2 days ago

Ludhiana Punjab, India Nagpal Plywood and hardware Full time

We need a person for dis job post **CRM Executive** who can handle premium client interactions, especially with architects, interior designers, and high-end customers.

**Job Title**: CRM Executive - Architect & High-End Client Relations

**Location**: Ludhiana Hambran Road

**Job Type**: Full-Time

**About Us
- Nagpal plywood and hardware showroom** is a premium [plywood / hardware / interiors] brand known for quality products and exceptional client service. We work closely with architects, interior designers, and discerning customers to deliver tailor-made solutions. We are seeking a polished, articulate, and customer-focused CRM Executive to be the bridge between our brand and our valued clientele.

**Key Responsibilities**:

- Build and maintain strong professional relationships with architects, interior designers, and premium customers.
- Understand client needs and provide accurate product/service information.
- Coordinate with sales and operations teams to ensure smooth order processing and client satisfaction.
- Maintain accurate and updated client data in the CRM system.
- Organize and follow up on client meetings, presentations, and events.
- Prepare regular reports on client engagement and feedback.

**Requirements**:

- Excellent spoken and written English skills (mandatory).
- Confident, professional, and pleasant communication style.
- Previous experience in dealing with high-end clients, preferably in interiors, architecture, luxury goods, or related fields.
- Strong organizational and follow-up skills.
- Proficiency in CRM tools and MS Office.
- Bachelor’s degree in Business, Marketing, Interior Design, or related field (preferred).

**What We Offer**:

- Competitive salary with overtime if any occur
- Opportunity to work with premium clientele.
- Professional growth in a reputed brand.
- Positive, collaborative work culture.

Pay: From ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

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