CRM Executive

5 days ago

Jalandhar Punjab, India Roschcrete Technologies Pvt Ltd Full time

**CRM Executive**

** Job Responsibilities**:
**1. Lead Management & CRM Operations**
- Maintain clients and leads data in Excel Sheets and Zoho CRM.
- Regular follow-up with leads for sales conversion.
- Create and send brochures, product media, and marketing materials to new leads.
- Prepare and send quotations to clients using Excel or Zoho CRM.
- Manage sales orders and coordinate with the production team for upcoming deliveries.

**2. Operations & Documentation**
- Maintain and organize company data on the PC, OneDrive, Zoho CRM, and physical files.
- Perform administrative tasks, including creating letterheads, documents, and official communication.
- Generate sales orders for the production team.
- Plan and track order deliveries and update clients and internal teams accordingly.
- Collect pending payments from clients and maintain payment records.

**3. Tender Management & Government Schemes**
- Search, review, and participate in tenders on GeM, DPPP, and CPPP portals.
- Handle documentation for tender participation and ensure timely updates.

**4. Procurement & Vendor Coordination**
- Search and identify suitable vendors for material purchases.
- Manage procurement process, including placing orders and ensuring timely delivery.

**5. Technology & CRM Setup**
- Coordinate with website developers for content updates and website maintenance.

**6. Marketing & Social Media**
- Create and post visual content (photos/videos) for social media platforms.
- Design presentations, brochures, and marketing letters for various campaigns.

**7. Intellectual Property & Legal Filing**

**8. Miscellaneous Coordination**
- Support office and factory in day-to-day operational activities.
- Be a flexible team player ready to take on miscellaneous responsibilities as needed.

** Job Requirements**:
1. Bachelor’s degree in Business Administration, Commerce, or related field.

2. Minimum 1-3 years of experience in operations, CRM, or administrative roles.

3. Familiarity with Zoho CRM / Zoho One is a plus.

4. Strong Excel, documentation, and communication skills

5. Ability to manage multiple priorities with a proactive mindset.

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person

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