Inside Sales Representative

6 days ago

Begumpet Hyderabad Telangana, India GOLD SIKKA LTD Full time

Job Title

**Telecaller - Gold Sikka Company**

Job Summary

As a Telecaller at Gold Sikka, you will proactively reach out to potential and existing customers via phone in **Telugu, Hindi, and English**, promoting gold products and booking appointments. You will be the voice of our brand, bridging customer needs with our sales team.

Key Responsibilities
- Coordinate with Sales/Marketing teams to ensure lead follow-up by the field team.

Qualifications & Eligibility
- **Education**: Minimum High School; diploma or bachelor’s degree preferred (expertia.ai, geeksforgeeks.org).
- **Language Skills**: Proficient in Telugu, Hindi, and English—both written and spoken.
- **Experience**: 0-3 years in telecalling, telesales, or customer support preferred; freshers with strong communication skills are also welcome (geeksforgeeks.org).
- **Mandatory Documents**: Submit educational and experience certificates; age proof via valid ID (e.g., Aadhaar, PAN).

**Required Skills**:

- Strong verbal communication, persuasion, and active listening.
- Time-management skills, multitasking, and attention to detail.
- A self‑motivated, goal‑oriented mindset focused on delivering customer satisfaction.

Metrics & Targets
- Daily call and appointment-setting targets.
- Conversion rates to field-sales handoffs.
- Customer satisfaction and feedback scores.

Working Conditions & Benefits
- Office-based role with morning/afternoon shift options.
- Fixed salary + performance incentives.
- Training on Gold Sikka product knowledge and communication best practices.
- Career growth potential to senior telecaller, sales support, or field roles.

Why Join Gold Sikka?
- Represent a prestigious gold brand in the local market.
- Work in tri-lingual environment with diverse customer base.
- Structured training and clear performance benchmarks.

Application Checklist

Applicants must attach the following:

- Updated Resume
- Educational Certificates
- Experience Proof (if applicable)
- Copy of ID (Aadhaar/PAN) for age verification

Pay: From ₹10,917.78 per month

Schedule:

- Day shift

Work Location: In person

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