Customer Success

6 days ago

India BHIVE Workspace Full time

**Role : Executive - Customer success (Hospitality Background)** **Experience Range**:0 to 2 years of Experience ( Management Trainee - Hospitality )2 to 3 years of Experience ( Executive - Hospitality ) **Qualification **:Bachelors of Hotel Management/Hospitality from Top 10 Institutes **Interview Process **:Applicant questionnaire > Assessment > Face to Face Rounds > HR Round **About the Company**: BHIVE Workspace is a PropTech company focused on commercial real estate. We started out as the oldest Co-working brand of Bangalore and it is now one of the largest chain of Co-working spaces in Bangalore. It was established in the year 2014. We have a presence in multiple key locations of Bangalore on track to expand to multiple other key locations of Bangalore. Beyond Co-working, we have entered other flexible leasing products like managed office and enterprise leasing solutions. We are also on track to enter asset heavy real estate models in the near future. **Role Summary**: Hospitality is the USP of BHIVE. The Hospitality Team comprises experienced professionals from 5 star hotels. The Management Trainee - Hospitality plays a key role in the overall customer experience at BHIVE. You would be assisting the Centre Head of a center and ensure best-in-class operations of the center thereby ensuring superlative customer experience and a profitable P&L. Complete operational follow ups of BHIVE Center with 500+ member capacity, which would be 24/7 operational, with work responsibility of at least 3 security guards, center supervisor, 7 to 10 HK staff, handymen is expected. While leadership is a key skill, hands-on work is also expected. You will also be the relationship manager for well over 500 members who are part of 15 to 20 companies that would be located in your center along with showing round of the properties **Key Deliverables**: - Be the Brand Ambassador for BHIVE - Front-end and manage the center whereby ensuring superlative customer experience - Design, Deploy and Drive Customer engagement initiatives - Build the community through lucid partnership and collaborations - Hold P&L responsibility of the center and ensure profitability with a great customer experience - Take strategic initiatives to ensure customer retention and expansions - Conduct market study and research towards ensuring best-in-class initiatives at BHIVE - Responsible for administering Customer Satisfaction survey and work towards a 100% CSAT - Ensure enhancement of BHIVE standards on a consistent basis **Key Competencies**: - Effective Communicator - Result Oriented and Metric Driven - Strong Business Acumen - Networking Skills - Customer Centricity - Agile and Dynamic **Industry**: - Real Estate **Employment Type**: Full-time **How to Apply?

  • Customer Success Associate

    2 days ago

    India Data Intensity Full time

    The Customer Success Associate is a vital member of the customer success team, responsible for ensuring the success and satisfaction of our valued customers. This role is focused on building strong relationships with clients, addressing their needs, and driving customer retention and growth. **In combination with**: - Ability to act as a consultant,...

  • Customer Success SME

    4 weeks ago

    India Aviso AI Full time

    Job Description Department: Product Management Location: Remote, India About Aviso Aviso AI is an integrated revenue platform that helps modern sales organizations and revenue teams close more deals, drive revenue growth, and mitigate risk through patented AI guidance. As the industry leader in AI-based revenue operations solutions, Aviso AI offers the most...

  • Customer Success Operations

    2 weeks ago

    India Zluri Technologies Full time

    **About the role** We’re hiring a Customer Success Operations Specialist whose mission will be to drive the effectiveness and efficiency of our Customer Success and Support teams. You will report to the CS Ops Manager. You will be their trusted partner in defining customer success objectives, strategy, and tactics and implementing processes that...

  • Customer Success Manager

    14 hours ago

    India MeltPlan Full time

    Job Description Apply here: https://job-boards.greenhouse.io/meltplan/jobs/4033030009 About MeltPlan MeltPlan is reimagining pre-construction workflows with AI: bringing automation, accuracy, and compliance intelligence into code research, take-offs, estimating, and project planning. Backed by leading investors and industry partners like DPR Construction,...

  • Customer Success Associate

    3 weeks ago

    India Philter HR Solution Pvt Ltd Full time

    Job Description Role Overview We are in search of proactive and communicative candidates who are passionate about our products and the clients we serve. The Customer Success Associate will act as a point of contact for our clients, responsible for managing and growing the company's relationships with them. By developing long-lasting, mutually beneficial...

  • Customer Success Manager

    4 weeks ago

    India SponsorCloud Full time

    Job Description Location: Remote Working Hours: 6:30 PM 3:30 AM IST (flexible to cover CST & EST time zones) About the Role: We are looking for a proactive Customer Success Manager to drive onboarding, enablement, and adoption for our customers. The ideal candidate will have hands-on experience managing a book of business and prior expertise working with...

  • Customer Success Manager

    2 weeks ago

    India Meltplan Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About MeltPlan MeltPlan is reimagining pre-construction workflows with AI: bringing automation, accuracy, and compliance intelligence into code research, take-offs, estimating, and project planning. Backed by leading investors and industry partners like DPR Construction, we're building the future of construction tech. As we expand adoption of our AI-driven...

  • Customer Success

    4 days ago

    India Leegality Full time

    Company Mission Leegality is India’s first Document Infrastructure Platform - a radical new digital way for businesses to complete paperwork (agreements, forms and other legal documents). Over the last 7 years, Leegality has changed the way 2000+ Businesses do their paperwork from large enterprises like HDFC, SBI Cards, Federal Bank, ICICI Lombard, Axis...

  • Customer Success Manager

    4 weeks ago

    India Woliba Full time

    Why Join Woliba At Woliba we re redefining the way organizations approach People Operations and employee wellbeing Our all-in-one SaaS platform brings together HR engagement and wellness tools into a single modular solution that empowers companies to create thriving workplace cultures When you join Woliba you re not just joining a tech company you re joining...

  • Customer Success Manager

    2 days ago

    India SponsorCloud Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Location: RemoteWorking Hours: 6:30 PM – 3:30 AM IST (flexible to cover CST & EST time zones)About the Role:We are looking for a proactive Customer Success Manager to drive onboarding, enablement, and adoption for our customers. The ideal candidate will have hands-on experience managing a book of business and prior expertise working with GoHighLevel (GHL)...