Call Quality Auditor

1 week ago


Mohali Punjab, India KVM Group Full time

We are hiring for the "Quality Analyst" profile for our Mohali office. **Job Responsibilities-** - Participate in the design of call monitoring formats and quality standards. - Performs call monitoring and provides feedback to the agents. - Use a quality monitoring data management system to compile and track performance at team and individual levels. - Participate in customer and client listening programs to identify customer needs and expectations. - Provide actionable data to various internal support groups as needed. - Prepare and analyze internal and external quality reports for management staff review. - Perform other duties as assigned. **Qualification and Skills Set-** - Minimum 3 years of relevant Experience. - Bachelor Degree a must. Excellent verbal, written and interpersonal communication skills; - Must be self-motivator and self-starter; - Exceptional listening and analytical skills; - Solid time management skills; - Must be proficient with Microsoft Office (intermediate Word, basic Excel); **Job Types**: Full-time, Permanent Pay: ₹28,000.00 - ₹35,000.00 per month **Benefits**: - Food provided - Health insurance - Leave encashment - Provident Fund Schedule: - Day shift - Morning shift Supplemental Pay: - Overtime pay - Yearly bonus Ability to commute/relocate: - Manauli, Mohali, Punjab: Reliably commute or planning to relocate before starting work (preferred) **Experience**: - Call Auditing: 3 years (required) Work Location: In person


  • Calling Auditor

    2 days ago


    Mohali, Punjab, India NyxGen Transitions Full time

    **Job description** **Job Title**:Calling Auditor (Entry-Level) **Company**:NyxGen Transitions **Shift**:6:00PM - 3:00AM (Night Shift) **Experience**:Freshers (0-6months) **Salary**: Competitive + Cab Facility **About NyxGen Transitions**: NyxGen Transitions is a fast-growing IT and Logistics company. We specialize in software development and software...

  • Quality Auditor

    6 days ago


    Mohali, Punjab, India ARDENS BUSINESS SOLUTIONS PRIVATE LIMITED Full time

    **Key Role Details**: - **Position**: Quality Auditor - **Experience Required**: 2-3 years in a similar auditing role, preferably in a call center environment - **Salary Range**: ₹40,000 - ₹45,000/month - **Working Hours**: 10-hour shifts, 6 days a week (US shift) - **Location**: [Specify location or mention "Mohali Office - On-site"] **Key...

  • Quality Auditor

    2 weeks ago


    Mohali, Punjab, India BRIDGING TECHNOLOGY Full time

    Bridging Technologies is hiring for **Quality Auditor** **Experience**:Minimum 2 Years in voice process **Location**: Mohali **Responsibilities and Duties** Performs call monitoring and provides feedback to the Executives. Uses a quality monitoring data management system to compile and track performance at team and individual level. Coordinates and...

  • Quality Auditor

    6 days ago


    Mohali, Punjab, India BRIDGING TECHNOLOGY Full time

    Bridging Technologies is hiring for **Quality Auditor** **Experience**:Minimum 2 Years in voice process **Location**: Mohali **Responsibilities and Duties** Performs call monitoring and provides feedback to the Executives. Uses a quality monitoring data management system to compile and track performance at team and individual level. Coordinates and...

  • Quality Auditor

    2 weeks ago


    Mohali, Punjab, India BRIDGING TECHNOLOGY Full time

    Bridging Technologies is hiring for **Quality Auditor** **Experience**:Minimum 2 Years in voice process **Location**: Mohali **Responsibilities and Duties** Performs call monitoring and provides feedback to the Executives. Uses a quality monitoring data management system to compile and track performance at team and individual level. Coordinates and...

  • Quality Auditor

    2 weeks ago


    Mohali, Punjab, India BRIDGING TECHNOLOGY Full time

    Bridging Technologies is hiring for **Quality Analyst** **Experience**:Minimum 2 Years in voice process **Location**: Mohali **Responsibilities and Duties** Performs call monitoring and provides feedback to the Executives. Uses a quality monitoring data management system to compile and track performance at team and individual level. Coordinates and...

  • Quality Auditor

    1 week ago


    Mohali, Punjab, India Chandigarh Group Of Colleges Landran Full time ₹ 25,000 - ₹ 35,000 per year

    Job Title: Quality Auditor – Call Center (Education Sector)Location: MohaliOrganization: Chandigarh Group of Colleges Landran Campus ,MohaliExperience Required: 5+ Years in Call Center / BPO (Education domain preferred)About the Role:We are looking for a Quality Auditor to ensure excellence in call handling and communication quality within our education...


  • Mohali, Punjab, India KV Marketing Solutions Full time

    We are hiring for the "Quality Analyst" profile for our Mohali office. **Job Responsibilities-** - Participate in the design of call monitoring formats and quality standards. - Performs call monitoring and provides feedback to the agents. - Use a quality monitoring data management system to compile and track performance at team and individual levels. -...

  • Quality Auditor

    2 weeks ago


    Mohali, India Bridging Technologies Full time

    **Let's work together**: Bridgingites are curious, friendly, compassionate, independent, self-driven, collaborative, self-motivated, transparent, supportive and most importantly awesome team players. **Benefits & Perks**: - Awesome office space - Daily meals in Bridging for day & night shifts - Quarterly events and Rewards & Recognitions Success starts...

  • Quality Auditor

    4 days ago


    Mohali, Punjab, India Bridging healthcare technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description:We are looking for a candidate who is mature, understands the criticality of the job, and has the ability to speak persuasively. The candidate should have worked with the Quality Analysis of international calls, should have worked with different Quality Tools.Responsibilities and Duties:● Performs call monitoring and provides feedback to...