Quality Auditor

Bridging Technologies is hiring for **Quality Auditor-** **Experience**:Minimum 2 Years **Location**: Mohali **Responsibilities and Duties** - Performs call monitoring and provides feedback to the Executives. - Uses a quality monitoring data management system to compile and track performance at team and individual level. - Coordinates and facilitates call...

**Responsibilities and Duties** - Performs call monitoring and provides feedback to the Executives. - Uses quality monitoring data management system to compile and track performance at team and individual level. - Coordinates and facilitates call calibration sessions for Executives. - Provides actionable data to various internal support groups as needed. -...

Bridging Technologies is hiring for Quality AuditorExperience: Minimum 2 Years in voice processLocation: MohaliJob Description:We are looking for a candidate who is mature, understands the criticality of the job, and has the ability to speak persuasively. The candidate should have worked with the Quality Analysis of international calls, should have worked...

Job Description:We are looking for a candidate who is mature, understands the criticality of the job, and has the ability to speak persuasively. The candidate should have worked with the Quality Analysis of international calls, should have worked with different Quality Tools.Responsibilities and Duties:● Performs call monitoring and provides feedback to...

**Job description** **Job Title**:Calling Auditor (Entry-Level) **Company**:NyxGen Transitions **Shift**:6:00PM - 3:00AM (Night Shift) **Experience**:Freshers (0-6months) **Salary**: Competitive + Cab Facility **About NyxGen Transitions**: NyxGen Transitions is a fast-growing IT and Logistics company. We specialize in software development and software...

**Key Responsibilities** **Required Qualifications** - Educational Qualification: Graduate & above **2-3 years of experience as a Quality Analyst/Auditor in a call center, preferably HVAC or service-based domains** Hands-on experience using Rilla, Dialpad, or similar call audit tools **Proficient in Excel/Google Sheets and dashboard preparation for...

Experience: Minimum 2 years of experience in quality monitoring/auditing in an international BPO or contact center (preferably for a product-based company)Responsibilities and DutiesMonitor inbound and outbound calls, chats, and emails to evaluate agent performance against defined quality standards and customer service guidelines.Deliver timely,...

Monitor, evaluate and score inbound calls against established quality assurance instruments and standards - Review, evaluate, and score open and closed customer issues tickets against established quality assurance instruments and standards - Participate, as needed, in calibration sessions, employee communication sessions, and/or creation of communication...

We are hiring for the "Quality Analyst" profile for our Mohali office. **Job Responsibilities-** - Participate in the design of call monitoring formats and quality standards. - Performs call monitoring and provides feedback to the agents. - Use a quality monitoring data management system to compile and track performance at team and individual levels. -...

Job Summary:The Food Safety Auditor is responsible for conducting food safety audits, inspections, and assessments of food manufacturing, processing, packaging, storage, and distribution facilities to ensure compliance with national and international food safety standards and regulatory requirements. The auditor plays a key role in certification programs...