Quality Auditor

Bridging Technologies is hiring for **Quality Auditor-** **Experience**:Minimum 2 Years **Location**: Mohali **Responsibilities and Duties** Performs call monitoring and provides feedback to the Executives. Uses a quality monitoring data management system to compile and track performance at team and individual level. Coordinates and facilitates call...

**Responsibilities and Duties** - Performs call monitoring and provides feedback to the Executives. - Uses quality monitoring data management system to compile and track performance at team and individual level. - Coordinates and facilitates call calibration sessions for Executives. - Provides actionable data to various internal support groups as needed. -...

Bridging Technologies is hiring for **Quality Auditor-** **Experience**:Minimum 1 Year **Location**: Mohali **Responsibilities and Duties** - Performs call monitoring and provides feedback to the Executives. - Uses a quality monitoring data management system to compile and track performance at team and individual level. - Coordinates and facilitates call...

**Key Role Details**: - **Position**: Quality Auditor - **Experience Required**: 2-3 years in a similar auditing role, preferably in a call center environment - **Salary Range**: ₹40,000 - ₹45,000/month - **Working Hours**: 10-hour shifts, 6 days a week (US shift) - **Location**: [Specify location or mention "Mohali Office - On-site"] **Key...

Bridging Technologies is hiring for **Quality Auditor** **Experience**:Minimum 2 Years in voice process **Location**: Mohali **Responsibilities and Duties** Performs call monitoring and provides feedback to the Executives. Uses a quality monitoring data management system to compile and track performance at team and individual level. Coordinates and...

Bridging Technologies is hiring for **Quality Auditor** **Experience**:Minimum 2 Years in voice process **Location**: Mohali **Responsibilities and Duties** Performs call monitoring and provides feedback to the Executives. Uses a quality monitoring data management system to compile and track performance at team and individual level. Coordinates and...

**Job description**: The quality auditor is responsible for evaluating and improving the quality and effectiveness of the processes within the organization. This role involves conducting audits, identifying defects, analysing performance metrics, providing actionable feedback, and collaborating with cross-functional teams to resolve issues and customer...

Need immediate Joiners Exceptional listening and Comm skills. **3 Years minimum experience** as QA **Qualification**: - Graduates **Salary**:Good hike on current salary **Role**:Customer Success, Service & Operations - Other **Industry Type**:BPO / Call Centre **Functional Area**:Customer Success, Service & Operations **Employment Type**:Full Time **Key...

**Key Responsibilities** **Required Qualifications** - Educational Qualification: Graduate & above **2-3 years of experience as a Quality Analyst/Auditor in a call center, preferably HVAC or service-based domains** Hands-on experience using Rilla, Dialpad, or similar call audit tools **Proficient in Excel/Google Sheets and dashboard preparation for...

We are hiring for the "Quality Analyst" profile for our Mohali office. **Job Responsibilities-** - Participate in the design of call monitoring formats and quality standards. - Performs call monitoring and provides feedback to the agents. - Use a quality monitoring data management system to compile and track performance at team and individual levels. -...