Quality Assurance Auditor
2 days ago
Job Title: Quality Auditor – Call Center (Education Sector)Location: MohaliOrganization: Chandigarh Group of Colleges Landran Campus ,MohaliExperience Required: 5+ Years in Call Center / BPO (Education domain preferred)About the Role:We are looking for a Quality Auditor to ensure excellence in call handling and communication quality within our education support center. The role involves monitoring and evaluating student inquiry calls, admission counseling interactions, and follow-ups to maintain the highest service standards that reflect our institution’s values.Key Responsibilities:Monitor inbound and outbound calls made by the counseling and admissions team.Evaluate call quality based on tone, accuracy of information, adherence to scripts, and communication etiquette.Identify areas of improvement and provide constructive feedback to counselors.Ensure that information regarding courses, admissions, and campus facilities is conveyed accurately and professionally.Conduct periodic quality calibration sessions with team leaders and managers.Maintain quality reports and share insights to improve overall communication standards.Support training teams by identifying skill gaps and recommending training interventions.Ensure compliance with institutional policies, data protection, and service protocols.Track and report quality trends and improvement areas to management.Required Skills & Competencies:Excellent verbal and written communication skills.Strong attention to detail and listening ability.Good understanding of student counseling and admissions communication.Analytical and reporting skills with proficiency in MS Excel and call monitoring tools.Ability to deliver feedback professionally and motivate teams towards improvement.Familiarity with CRM tools and education sector communication standards is an added advantage.Qualifications:Graduate in any discipline (Education, Management, or Communication preferred).Minimum 5year of experience as a Quality Analyst / Quality Auditor in a call center environment.Experience in the education, edtech, or student counseling domain will be preferred.Interested can apply :Mail Resume : DM/Call @ : for the further discussion.
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Quality Assurance Auditor
3 days ago
Mohali, India Chandigarh Group Of Colleges Full timeJob Title: Quality Auditor – Call Center (Education Sector)Location: MohaliOrganization: Chandigarh Group of Colleges Landran Campus ,MohaliExperience Required: 5+ Years in Call Center / BPO (Education domain preferred)About the Role:We are looking for a Quality Auditor to ensure excellence in call handling and communication quality within our...
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Quality Assurance Auditor
1 day ago
Mohali, India Chandigarh Group Of Colleges Full timeJob Title: Quality Auditor – Call Center (Education Sector)Location: MohaliOrganization: Chandigarh Group of Colleges Landran Campus ,MohaliExperience Required: 5+ Years in Call Center / BPO (Education domain preferred)About the Role:We are looking for a Quality Auditor to ensure excellence in call handling and communication quality within our...
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Quality Assurance Auditor
2 days ago
Mohali, India Chandigarh Group Of Colleges Full timeJob Title: Quality Auditor – Call Center (Education Sector) Location: Mohali Organization: Chandigarh Group of Colleges Landran Campus ,Mohali Experience Required: 5+ Years in Call Center / BPO (Education domain preferred) About the Role: We are looking for a Quality Auditor to ensure excellence in call handling and communication quality within our...
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Quality Assurance Auditor
3 days ago
Mohali, Punjab, India Chandigarh Group Of Colleges Landran Mohali Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob Title: Quality Auditor Call Center (Education Sector)Location: MohaliOrganization: Chandigarh Group of Colleges Landran Campus ,MohaliExperience Required: 5+ Years in Call Center / BPO (Education domain preferred)About the Role:We are looking for a Quality Auditor to ensure excellence in call handling and communication quality within our education...
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Quality Assurance Auditor
4 days ago
mohali district, India Chandigarh Group Of Colleges Full timeJob Title: Quality Auditor – Call Center (Education Sector)Location: MohaliOrganization: Chandigarh Group of Colleges Landran Campus ,MohaliExperience Required: 5+ Years in Call Center / BPO (Education domain preferred)About the Role:We are looking for a Quality Auditor to ensure excellence in call handling and communication quality within our education...
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Quality Assurance Auditor
4 days ago
Mohali district, India Chandigarh Group Of Colleges Full timeJob Title: Quality Auditor – Call Center (Education Sector)Location: MohaliOrganization: Chandigarh Group of Colleges Landran Campus ,MohaliExperience Required: 5+ Years in Call Center / BPO (Education domain preferred)About the Role:We are looking for a Quality Auditor to ensure excellence in call handling and communication quality within our education...
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Quality Assurance Executive
16 hours ago
Mohali, Punjab, India Ess Pee Quality Products Full time ₹ 1,32,000 - ₹ 1,80,000 per yearQuality Assurance Supervisor at Packaged Food Processing Factory.Food And Beverages , Packaging, Quality Control.Shift Timings - 08:45 AM to 17:45 pmIn-line Quality CheckingMaintenance of Documentation , Monitoring RecordsShop-Floor visits and HACCP Implementation.Factory GMP Trainings to staff, Internal & External Lab testing and Record keeping.Maintaining...
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Quality Auditor
2 weeks ago
Mohali, India SRP US Logistics Full timeMonitor, evaluate and score inbound calls against established quality assurance instruments and standards - Review, evaluate, and score open and closed customer issues tickets against established quality assurance instruments and standards - Participate, as needed, in calibration sessions, employee communication sessions, and/or creation of communication...
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Quality Auditor
5 days ago
Mohali, Punjab, India MG BAKERS PVT LTD (NIK BAKER'S) Full timeRequired Quality Auditors for our Nik Baker's Outlets to check the quality of the food. - Qualification**:Graduation in any stream or Hotel Management or education related to Food Science.**: - Freshers can also apply. - Transport charges and fuel charges will be paid by the Company Pay: ₹200,000.00 - ₹240,000.00 per year **Benefits**: - Health...
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Quality Auditor
2 weeks ago
Mohali, Punjab, India Bridging Technology Full time ₹ 4,80,000 - ₹ 6,00,000 per yearBridging Technologies is hiring for Quality AuditorExperience: Minimum 2 Years in voice processLocation: MohaliJob Description:We are looking for a candidate who is mature, understands the criticality of the job, and has the ability to speak persuasively. The candidate should have worked with the Quality Analysis of international calls, should have worked...
