Quality Auditor

9 hours ago


Mohali, Punjab, India Bridging Technology Full time ₹ 4,80,000 - ₹ 6,00,000 per year

Bridging Technologies is hiring for Quality Auditor

Experience: Minimum 2 Years in voice process

Location: Mohali

Job Description:

We are looking for a candidate who is mature, understands the criticality of the job, and has the ability to speak persuasively. The candidate should have worked with the Quality Analysis of international calls, should have worked with different Quality Tools.

Responsibilities and Duties

Performs call monitoring and provides feedback to the Executives .

Uses a quality monitoring data management system to compile and track performance at team and individual level.

Coordinates and facilitates call calibration sessions for Executives.

Performs & monitors customer care email responses.

Provides actionable data to various internal support groups as needed.

Coordinates and facilitates call calibration sessions for Executives.

Provides feedback to executives, team leaders and managers.

Prepares and analyzes internal quality reports for management reviews.

Perform other duties as assigned.

Evaluate processes for compliance with quality requirements.

Assists with feedback and training of individuals who have contact with customers.

Requirement:

Must have worked in the International process for at least 2 years as a Quality Auditor.

Should have given one to one feedback.

Should have given feedback to Voice , Email and Chat executives.

Knowledge of Quality tools.

Must possess Excellent Communication Skills.

A Bachelor's Degree.

About Company:

Headquartered in the state of California in the USA, Bridging Technologies is not only foremost healthcare software & application Product Company but also an "idea generation" company that believes in bringing new healthcare concepts to reality. We specialize in end-to-end software product development and bring a wealth of experience creating out-of-the-box software for healthcare organizations.

Our culture

Sincere at work, crazy at workplace - we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it. Our passion to build solutions that make a difference in people's lives has brought us together and a long professional journey has taught us how to do it.

'What's next?' The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in.

Quality Work

We don't just work but strive to accomplish more than what is expected from us. It's truly worth it when all our hard work and toil is rewarded with some back-patting, and snacks on the house

Job Type: Full-time

Pay: ₹30, ₹50,000.00 per month

Benefits:

  • Food provided
  • Health insurance

Application Question(s):

  • Are you comfortable to work in night shifts

Education:

  • Bachelor's (Preferred)

Experience:

  • QA International voice process: 2 years (Preferred)

Work Location: In person


  • Quality Auditor

    6 hours ago


    Mohali, Punjab, India Bridging healthcare technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description:We are looking for a candidate who is mature, understands the criticality of the job, and has the ability to speak persuasively. The candidate should have worked with the Quality Analysis of international calls, should have worked with different Quality Tools.Responsibilities and Duties:● Performs call monitoring and provides feedback to...

  • Quality Auditor

    10 hours ago


    Mohali, Punjab, India Bridging Technologies Full time ₹ 3,50,000 - ₹ 5,00,000 per year

    Experience: Minimum 2 years of experience in quality monitoring/auditing in an international BPO or contact center (preferably for a product-based company)Responsibilities and DutiesMonitor inbound and outbound calls, chats, and emails to evaluate agent performance against defined quality standards and customer service guidelines.Deliver timely,...


  • Mohali, Punjab, India The Brew Barrels Full time ₹ 2,40,000 - ₹ 2,64,000 per year

    Role Objective:To control food & beverage costs while ensuring top-quality, safe, and compliant operations at The Brew Barrels.Key Responsibilities:Monitor food cost, stock, and wastage.Conduct inventory checks and maintain recipe costing.Audit kitchen, buffet, and storage for hygiene and compliance.Ensure FSSAI/HACCP standards are followed.Verify supplier...

  • Process Executive

    2 weeks ago


    Mohali, Punjab, India Bunge Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Location : MohaliCity : MohaliState : Punjab (IN-PB)Country : India (IN)Requisition Number : 41223Role Purpose StatementScoping, collecting and uploading global prices into the centralized database, ZEMA for better consistency and delivery.Main AccountabilitiesPrice ScopingScanning the Bunge trading world to detect the price needs and developing the...

  • Team Lead

    2 weeks ago


    Mohali, Punjab, India Bunge Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description:Business Title-Team Lead - SOX ComplianceGlobal Function-FinanceGlobal Department-Internal AuditReporting to-Global SOX Compliance LeadAbout the CompanyBunge is a global leader in agribusiness and food production, committed to sustainability and innovation. Our mission is to connect farmers, processors, and consumers to deliver high-quality...


  • Mohali, Punjab, India Med Devices Lifesciences Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Job Description – Testing Engineer (Electromedical Devices)Position Title: Testing Engineer – Electromedical DevicesDepartment: Quality Assurance / Testing & ValidationLocation: Mohali Sector 82Role Overview:The Testing Engineer will be responsible for conducting performance, safety, UPS backup, and compliance testing of electromedical devices in...

  • Team Lead

    4 days ago


    Mohali, Punjab, India Bunge Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job DescriptionBusiness Title Team Lead - RTRGlobal Job Title Senior Anl Finance RTRGlobal Function FinanceGlobal Department Finance - RTROrganizational Level 9Reporting to Assistant General Manager - RTRSize of team reporting in and type NARole Purpose Statement We are seeking an accomplished candidate with 5-7 years of experience to work in RTR vertical...

  • Cybersecurity Trainer

    2 weeks ago


    Mohali, Punjab, India Antier Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About ASBASB is committed to empowering students with expertise in emerging technologies. We are looking for an enthusiastic and passionate Cybersecurity Training Expert to lead and mentor students, equipping them with industry-relevant skills in cybersecurity. This role requires a deep understanding of cybersecurity principles, hands-on technical expertise,...

  • Quality Auditor

    2 weeks ago


    Mohali, India Bridging Technologies Full time

    Bridging Technologies is hiring for **Quality Auditor-** **Experience**:Minimum 2 Years **Location**: Mohali **Responsibilities and Duties** - Performs call monitoring and provides feedback to the Executives. - Uses a quality monitoring data management system to compile and track performance at team and individual level. - Coordinates and facilitates call...

  • Quality Auditor

    2 weeks ago


    Mohali, India Bridging Technologies Full time

    **Responsibilities and Duties** - Performs call monitoring and provides feedback to the Executives. - Uses quality monitoring data management system to compile and track performance at team and individual level. - Coordinates and facilitates call calibration sessions for Executives. - Provides actionable data to various internal support groups as needed. -...

  • Quality Auditor

    6 days ago


    Mohali, Punjab, India BRIDGING TECHNOLOGY Full time

    Bridging Technologies is hiring for **Quality Auditor** **Experience**:Minimum 2 Years in voice process **Location**: Mohali **Responsibilities and Duties** Performs call monitoring and provides feedback to the Executives. Uses a quality monitoring data management system to compile and track performance at team and individual level. Coordinates and...

  • Quality Auditor

    2 weeks ago


    Mohali, Punjab, India BRIDGING TECHNOLOGY Full time

    Bridging Technologies is hiring for **Quality Analyst** **Experience**:Minimum 2 Years in voice process **Location**: Mohali **Responsibilities and Duties** Performs call monitoring and provides feedback to the Executives. Uses a quality monitoring data management system to compile and track performance at team and individual level. Coordinates and...

  • Quality Auditor

    3 days ago


    Mohali, India SRP US Logistics Full time

    Monitor, evaluate and score inbound calls against established quality assurance instruments and standards - Review, evaluate, and score open and closed customer issues tickets against established quality assurance instruments and standards - Participate, as needed, in calibration sessions, employee communication sessions, and/or creation of communication...

  • Calling Auditor

    5 days ago


    Mohali, Punjab, India NyxGen Transitions Full time

    **Job description** **Job Title**:Calling Auditor (Entry-Level) **Company**:NyxGen Transitions **Shift**:6:00PM - 3:00AM (Night Shift) **Experience**:Freshers (0-6months) **Salary**: Competitive + Cab Facility **About NyxGen Transitions**: NyxGen Transitions is a fast-growing IT and Logistics company. We specialize in software development and software...

  • Quality Auditor

    2 weeks ago


    Mohali, Punjab, India ARDENS BUSINESS SOLUTIONS PRIVATE LIMITED Full time

    **Key Responsibilities** **Required Qualifications** - Educational Qualification: Graduate & above **2-3 years of experience as a Quality Analyst/Auditor in a call center, preferably HVAC or service-based domains** Hands-on experience using Rilla, Dialpad, or similar call audit tools **Proficient in Excel/Google Sheets and dashboard preparation for...

  • Quality Auditor

    5 days ago


    Mohali, India V-Con Carrier Services Private Limited Full time

    -Must be Graduated in any stream. - Must have basic knowledge of MS Excel. - Good Communication skills. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund Schedule: - Day shift **Speak with the employer** +91 7087112040

  • Internal Auditor

    2 weeks ago


    Mohali, India Innovative Incentives Rewards Pvt. Ltd Full time

    **What Would You Be Doing** You would be playing a critical function that ensures the accuracy, completeness, and reliability of financial data and reports generated by the accounting department. You would be responsible for improving the efficiency of accounting processes, reducing the risk of errors and delays, and increasing the overall productivity of...


  • Mohali, Punjab, India KVM Group Full time

    We are hiring for the "Quality Analyst" profile for our Mohali office. **Job Responsibilities-** - Participate in the design of call monitoring formats and quality standards. - Performs call monitoring and provides feedback to the agents. - Use a quality monitoring data management system to compile and track performance at team and individual levels. -...