Customer Relations

23 hours ago


Noida Uttar Pradesh, India Nexthikes IT Solutions Full time

**Job Title: Customer Relations & Project Coordinator (MBA - Customer Relations/Marketing)**

**Company**:CAPEX CONSTRUCTION & ENGG. PVT. LTD.

**Location**:Unit No-21, 6th Floor, Tower-A, Bhutani Alphathum, Sector-90, Noida

**Position Type**:Full-Time

**Salary**:As per Market Standards

This role involves liaising with clients, managing project timelines, coordinating payments, and resolving client issues to ensure seamless project execution and high customer satisfaction.

**Key Responsibilities**:

- Develop and maintain strong relationships with clients, understanding their needs and addressing their issues proactively
- Coordinate with internal teams and vendors to ensure project deliverables are met on time
- Manage project timelines and ensure adherence to scheduled milestones
- Oversee electrical underground cabling equipment, city gas pipeline understanding, and electrical substation coordination
- Prepare and review reports, proposals, and documentation related to project progress
- Facilitate client communication regarding project updates, payments, and new initiatives
- Identify and resolve client issues promptly, ensuring customer satisfaction
- Support the sales and marketing team with customer insights and feedback
- Ensure compliance with safety standards and project specifications

**Qualifications & Skills**:

- MBA in Customer Relations or Marketing
- Minimum of 3 years of relevant experience in construction, real estate, or related fields
- Understanding of MEP systems, electrical cabling, city gas pipelines, and substations
- Excellent interpersonal, communication, and negotiation skills
- Ability to manage multiple projects and meet deadlines
- Problem-solving mindset with a customer-centric approach
- Knowledge of project management tools and software

**Experience**:

- Prior experience in builder/real estate projects execution is preferred
- Experience with electrical systems, gas pipelines, and substations will be an added advantage

Pay: ₹40,000.00 - ₹70,000.00 per month

Work Location: In person



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