Customer Relations Manager

2 days ago


uttar pradesh, India Swaroop Finance Full time

Location: Noida Sector 63About the company Swaroop Finance is a digital lending company focused on providing instant personal loans through a quick, secure, and fully digital process. We aim to make credit accessible and stress-free for everyone no paperwork, no long waits.  About the Role We are seeking a high-performing Customer Support Head to lead our customer support team, ensure excellent customer experiences, and implement strategies to improve customer satisfaction and retention. Key Responsibilities: Lead and manage the customer support team to ensure timely and effective resolution of customer queries. Develop and implement strategies to enhance customer satisfaction and retention. Monitor customer feedback, track key performance metrics, and generate reports for management. Resolve escalated customer issues promptly and efficiently. Mentor and train the customer support team for better productivity and service quality. Requirements: Graduate/Postgraduate (any discipline). 3–5 years of experience in customer support or customer experience roles. Excellent leadership, communication, and problem-solving skills. 💰 Salary Range: ₹20,000 – ₹30,000 per month 



  • Noida, Uttar Pradesh, India Meena Bazaar Full time

    **Job Title**: Customer Relations Executive **Location**: Mall of India (Noida) **Job Type**: Full-Time **Job Summary**: **Key Responsibilities**: - Greet and assist walk-in customers, ensuring a welcoming and comfortable shopping experience. - Handle all customer queries, feedback, and complaints in a courteous and efficient manner. - Coordinate with the...


  • Noida, Uttar Pradesh, India Prateek Group Full time

    **Job Code** **- CRM-04 **Functional Area** **- CRM **Number of Position** **- 1 **Location** **- Corporate Office, Noida **Experience** **- 15 - 18 Years **Heading - Customer Relation Department / Recovery (Collections) and Backend for all projects currently under construction for Residential & Commercial Managing Project Approval with the Banks and...

  • Customer Relations

    2 weeks ago


    Noida, Uttar Pradesh, India helpgini Full time

    **Job Title: *Customer Relations & Project Coordinator** **(MBA - Customer Relations/Marketing)** **Location: Tower-A, Bhutani Alphathum, Sector-90, Noida** **Position Type: Full-Time** **Exp: - 5 years** **Salary: - 42 KPM** **Job Description**: This role involves liaising with clients, managing project timelines, coordinating payments, and resolving client...


  • Sector-128 Noida, Noida, Uttar Pradesh, India Meena Bazaar Full time

    **Customer Relations Executive** **Location**: 2ND FLR, Dlf Mall Of India, B-304, Sector 18, NOIDA, Gautam Buddha Nagar, Uttar Pradesh, 201301 **Experience required**:2 years in direct customer relations **Education required**: Any Graduate **Key responsibilities**: - Update customer details and manage order status calls. - Create and upload social...


  • Noida Sector , Noida, Uttar Pradesh, India E commerce guru Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Job Description – Customer Relationship InternLocation: On SiteDuration: 6 Months (with possibility of full-time role)Stipend: Up to INR 10,000/monthFuture Opportunity: Successful interns will be offered a permanent position after 6months based on performance.Work Mode: Flexible (timings & work style as per project requirements)About the RoleWe are looking...


  • Ghaziabad, Uttar Pradesh, India Epothane Civelec Engineers Pvt. Ltd. Full time

    **About Company**: We, M/s Epothane Civelec Engineers Pvt. Ltd. are one of the leading manufacturers of Epoxy Cast Components for Transformers & Control Panels in Medium Voltage Application. Education: Any Graduate & Above. Experience: 02-03 yrs **JOB Responsibilities**: - Generating new enquiries. - Receiving enquiries from customers. - Maintaining...


  • Industrial Area , Lucknow, Uttar Pradesh, India T & L Gases Pvt. Ltd. Full time

    Job Title: Customer Relationship Executive **Location**: [Location] **Department**: Customer Service / Sales **Reports To**: Customer Relationship Manager / Sales Manager **Position Type**: Full-Time **Job Overview**: **Key Responsibilities**: - **Client Management**: Build and maintain strong, long-lasting relationships with clients by understanding...


  • Noida, Uttar Pradesh, India VictaMan Services Private Limited Full time

    Provide information f Products / Services / Offers to cust ers. Han - ng inbound cal s & outbo - calls U derstand customer need - lve customers’ qu over the phone It is a Full idate not - igible Job Type: - l-time Pay: ₹17 0.00 - ₹19,000.00 per mo h Benefits: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus...


  • Noida, Uttar Pradesh, India UDG Hire Hub Full time

    Make **outbound calls** to prospective customers using a provided database. - Provide information about our products or services. - **Persuade potential customers** to purchase a product or service. - **Generate leads **and follow up on them. - Keep **accurate records of calls** made and outcomes achieved. - Meet or exceed daily and **monthly...


  • Dayal Bagh, Agra, Uttar Pradesh, India Agrawal Group of Publications Full time

    **Roles and Responsibilities**: - Address and resolve teacher queries related to data validation for our Specimen program. - Demonstrate in-depth product knowledge to enhance teacher satisfaction. - Provide accurate, valid, and complete information using appropriate methods/tools. - Maintain records of teacher interactions, process accounts, and file...