Customer Relations

4 days ago

Noida Uttar Pradesh, India helpgini Full time

**Job Title: *Customer Relations & Project Coordinator** **(MBA - Customer Relations/Marketing)** **Location: Tower-A, Bhutani Alphathum, Sector-90, Noida** **Position Type: Full-Time** **Exp: - 5 years** **Salary: - 42 KPM** **Job Description**: This role involves liaising with clients, managing project timelines, coordinating payments, and resolving client issues to ensure seamless project execution and high customer satisfaction. **Key Responsibilities**: =>Develop and maintain strong relationships with clients, understanding their needs and addressing their issues proactively =>Coordinate with internal teams and vendors to ensure project deliverables are met ontime =>Manage project timelines and ensure adherence to scheduled milestones =>Oversee electrical underground cabling equipment, city gas pipeline understanding, and electrical substation coordination =>Prepare and review reports, proposals, and documentation related to project progress =>Facilitate client communication regarding project updates, payments, and new initiatives =>Identify and resolve client issues promptly, ensuring customer satisfaction =>Support the sales and marketing team with customer insights and feedback =>Ensure compliance with safety standards and project specifications **Qualifications & Skills**: =>MBA in Customer Relations or Marketing =>Minimum of 3 years of relevant experience in construction, real estate, or related fields =>Understanding of MEP systems, electrical cabling, city gas pipelines, and substations =>Excellent interpersonal, communication, and negotiation skills =>Ability to manage multiple projects and meet deadlines =>Problem-solving mindset with a customer-centric approach =>Knowledge of project management tools and software **Experience**: =>Prior experience in builder/real estate projects execution is preferred =>Experience with electrical systems, gas pipelines, and substations will be an added advantage **Whatsapp at: - 9315173463** Pay: ₹35,000.00 - ₹42,000.00 per month Work Location: In person

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