Customer Relations

3 days ago


Noida Uttar Pradesh, India helpgini Full time

**Job Title: *Customer Relations & Project Coordinator**

**(MBA - Customer Relations/Marketing)**

**Location: Tower-A, Bhutani Alphathum, Sector-90, Noida**

**Position Type: Full-Time**

**Exp:

- 5 years**

**Salary:

- 42 KPM**

**Job Description**:
This role involves liaising with clients, managing project timelines, coordinating payments, and resolving client issues to ensure seamless project execution and high customer satisfaction.

**Key Responsibilities**:
=>Develop and maintain strong relationships with clients, understanding their needs and addressing their issues proactively

=>Coordinate with internal teams and vendors to ensure project deliverables are met ontime

=>Manage project timelines and ensure adherence to scheduled milestones

=>Oversee electrical underground cabling equipment, city gas pipeline understanding, and electrical substation coordination

=>Prepare and review reports, proposals, and documentation related to project progress

=>Facilitate client communication regarding project updates, payments, and new initiatives

=>Identify and resolve client issues promptly, ensuring customer satisfaction

=>Support the sales and marketing team with customer insights and feedback

=>Ensure compliance with safety standards and project specifications

**Qualifications & Skills**:
=>MBA in Customer Relations or Marketing

=>Minimum of 3 years of relevant experience in construction, real estate, or related fields

=>Understanding of MEP systems, electrical cabling, city gas pipelines, and substations

=>Excellent interpersonal, communication, and negotiation skills

=>Ability to manage multiple projects and meet deadlines

=>Problem-solving mindset with a customer-centric approach

=>Knowledge of project management tools and software

**Experience**:
=>Prior experience in builder/real estate projects execution is preferred

=>Experience with electrical systems, gas pipelines, and substations will be an added advantage

**Whatsapp at:

- 9315173463**

Pay: ₹35,000.00 - ₹42,000.00 per month

Work Location: In person



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