Front Office Staff

7 days ago

Kochi Kerala, India IBI Fitness Full time

Front Desk Representative responsibilities include:

- Keeping front desk tidy and presentable with all necessary material
- Greeting and welcoming desks as they approach the front desk
- Answering questions and addressing complaints
- **Hiring a Front Desk Representative?**_

**Job brief**

We are looking for a pleasant **Front Desk Representative**to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

**Responsibilities**:

- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements and skills
- Proven experience as front desk representative, agent or relevant position, freshers can also apply
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Basic Computer Knowledge
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- High School; additional qualifications will be a plus

**Job Type**: Part-time

Pay: ₹8,000.00 - ₹10,000.00 per month

Expected hours: 20 per week

**Benefits**:

- Flexible schedule
- Paid sick time

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

**Location**:

- Kochi, Kerala (required)

Work Location: In person

Application Deadline: 20/09/2025
Expected Start Date: 16/09/2025

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