Customer Success Executive

Role: Customer Success Advocate (CSA)We are seeking an individual who is eager to begin their journey in customer success. As a Customer Success Advocate, you'll play a critical role in guiding our clients through their journey with TimeSmart.AI and help define the future of work at top healthcare institutions. This position is pivotal in ensuring our...

Customer Engagement – Proactively connect with existing customers via calls, WhatsApp, emails, and virtual meetings.Inside Sales & Upselling – Identify cross-selling and upselling opportunities within current accounts.Onboarding & Training Support – Assist new clients in smooth onboarding, training, and adoption of ERP modules.Customer Retention –...

The Customer Success Associate (CSA) is a high-energy strategy-focused customer advisor responsible for developing customer relationships that promote retention and loyalty. The CSA will define, develop and execute effective customer adoption and success strategies. The CSA is able to discuss and advise on core functionality & features of the software beyond...

About usSearchBlox Software, Inc.SearchBlox simplifies enterprise search for complex organizations. Our intuitive and intelligent tools offer out-of-the-box setup, secure encryption, and alow total cost of ownership. AI-powered solutions optimize each step of the search journey to improve engagement dramatically. SearchBlox is the easy choice for leaders in...

**Who We Are**: HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in...

**Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

ResponsibilitiesRespond to customer queries in a timely and accurate way via phone, WhatsApp, email, or chat.Explain services, identify customer needs, and guide them through documentation requirements.Convert leads into successful cases and achieve sales targets.Upsell relevant add-ons and maintain a high customer satisfaction ratio.Update internal CRM...

**_Responsibilities: _** - Own relationship with assigned clients, including onboarding, implementation, training etc. - Monitoring accounts to ensure a positive customer experience with the company’s products or services - Analyzing potential issues related to customer accounts and channelizing internally for a faster resolution. - Coordinating with other...

Job Title: Customer Support Specialist (4+ years experience)Location: RemoteAbout UsTagMango is on a mission to help creators and businesses build sustainable income streams through community monetisation. We're seeking a highly skilled and experienced Customer Support Specialist to join our fast-growing, dynamic team. If you're passionate about...

**About Us** BuzzyBooth helps restaurants, dental offices, and other local businesses turn customers into brand advocates through our photo-booth-powered marketing automation platform. We’re looking for a Customer Success Manager who’s excited to help our clients succeed and grow with us. **Role Overview** As a Customer Success Manager, you’ll be...