
Customer Relation Executive
2 weeks ago
Act as a primary point of contact for high-value clients and handle their queries, concerns, and requests.
- Ensure prompt and efficient resolution of customer issues to maintain a high level of customer satisfaction.
- Identify opportunities to improve the customer experience and implement initiatives accordingly.
- Gather customer feedback, conduct surveys, and analyse data to identify areas for improvement.
- Collaborate with the sales team to provide customer insights, contribute to sales strategies, and support the conversion of leads into sales.
- Excellent interpersonal and communication skills. Analytical mind-set with the ability to interpret data and make data-driven decisions.
- Customer-focused approach with a passion for delivering exceptional service.
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Application Question(s):
- Current CTC
- Expected CTC
**Language**:
- English (preferred)
Work Location: In person
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