Customer Relation Executive

2 weeks ago

Thane, India Datrax Services Pvt Ltd Full time

**Full Job Description**

To maintain excellent relationships and have a defined call plan with all the CLIENTS in the portfolio to leverage business opportunities. You will help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

Position **:Permanent**
Location **:Guindy, Chennai**
Salary **:Best in Industry**

**Job Details**:
**Role**:Customer Relationship Executive - Non-IT Jobs**

**Experience**:1-3 Years

**Location: Mumbai**

**Salary: Best in Industry**

**Only for females**

To maintain excellent relationships and have a defined call plan with all the CLIENTS in the portfolio to leverage business opportunities. You will help us meet and surpass business expectations and contribute to our company’s rapid and sustainable growth.

**Responsibilities**:

- Indicate the main activities/duties to be conducted in the job
- Client Relationships - To maintain and manage client expectations and resolve their concerns/issues in agreed timeframes
- Sales Achievement - To achieve the set business targets for various services by cross-selling, up-selling, reference selling within the assigned portfolio
- Team Work - To work with peers and cross-functional groups in sync to achieve Customer and Business objectives. - Prioritization
- To maintain excellent relationships and have a defined call plan with all the CLIENTS in the portfolio to leverage business opportunities

**Job Requirements**:

- Experience required of 1-3 years in the CRM / CRE role with a Corporate company
- Must know how to Manage a portfolio of Corporate Clients
- Must have good managing relationship with Senior Management
- Must have Proven track record of basket selling to the Client portfolio
- Thorough understanding of marketing and negotiating techniques
- Must be a Fast learner and passion for sales
- Positive attitude, energy, and enthusiasm
- Confident to work independently
- Accurate with attention to detail

**Contact person:
+91-XXXXXXXXXX
**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- Mira Bhayander, Thane - 401107, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91
+91-XXXXXXXXXX

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