Sales and Service Representative, Aluminum

3 days ago

Chennai Tamil Nadu, India Allied Mineral Products Holding, Inc. Full time

**Sales and Service Representative, Aluminum**

**Allied Refractory Products India Pvt Ltd.**is a leading manufacturer of monolithic refractories worldwide. We are seeking a **Sales and Service Representative - Aluminum** in Chennai, India. This position sells refractory products, and services offered by Allied Mineral Products (“Allied”) to a diverse refractory market, primarily Aluminum industry and oversees 3rd Party refractory installation contractors. It also maintains a high level of written and verbal communication with colleagues at Allied and customers and ensures that our employees, subcontractors, and the customers’ employees are working safely.

**Key Duties**:

- Sales and service to customers within the India marketplace.
- Work closely with distributors, OEMs and contractors as necessary.
- Carefully plan sales calls and maximize time and effort in order to maximize sales in those designated territories.
- Conduct training and sales meetings regularly for agents and customers.
- Communicate effectively with the home office by submitting call reports on all travel on a timely and accurate basis.
- Maintain and keep current records and customer files, customer order and quote logs, trial sheets, call reports and potential sheets in an orderly and updated manner.
- Control expenses within budget and submit in a timely fashion to Allied.
- Responsible for oversight of territory account receivables
- Promote, introduce, demonstrate and obtain orders for Allied products. Provide technical recommendations to customers.
- In conjunction with the Business Manager-Aluminum, establish reasonable goals and objectives and see that these are implemented in a professional manner.
- Write call reports and submit in a timely fashion. Make sure this information is transmitted clearly and accurately. Determine appropriate follow-up action, implement and report to the appropriate management.
- Collect marketing information from trade magazines, journals, call reports, inquiries, phone calls, etc.; and disseminate to other sales personnel.
- Assist in the preparation of annual forecast for your sales territory. Coordinate this information appropriate management.
- Work to expand and reinforce a climate of positive attitudes with staff, distributors, furnace manufacturers and customers.
- Work closely with the other sales engineers in India in order to translate any leads for new accounts discovered and to receive the same information from them.
- Work very closely with OEM’s in order to maintain a relationship based on trust, confidence, reliability, and technical superiority.

**Qualifications**:

- This position requires a degree from an accredited college or university with concentration in Marketing, Engineering, or Business.
- Must possess knowledge of the Aluminum metals industry with primary concentration in Die-casting foundry industry.
- A minimum of one year experience in Aluminum metal industries, with overall Sales & Service experience of around 4-5 years.
- Fluency in Hindi, Tamil and English is required.

**Working Environment**:

- Work from home office and frequently visit customers at heavy industry locations.
- Required to follow Allied Mineral Products’ Safety & Health policy and wear Personal Protective Equipment (PPE) as appropriate when in the production plant.
- Required to follow Safety & Health policy of our customers when on their properties.

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