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Receptionist/administration

2 weeks ago

Gurugram Haryana, India RJ MORTGAGE & FINANCE PVT LTD Full time

A receptionist plays a crucial role in many organizations, acting as the first point of contact for visitors and clients and performing a variety of administrative tasks to support daily operations. Below is a detailed overview of the job description, responsibilities, skills, and qualifications typically required for a receptionist.

Job Title: Receptionist

Job Summary:
The Receptionist will manage our front desk on a daily basis and perform a variety of administrative and clerical tasks. As the first point of contact for our company, the receptionist will play a crucial role in making a positive impression on visitors and ensuring effective communication between company departments and clients.

Key Responsibilities:

- **Greeting and Welcoming Guests**: Politely welcome guests as soon as they arrive at the office, directing them appropriately, and offering refreshments.
- **Handling Incoming Calls**: Answer, screen, and forward incoming phone calls while providing basic information when needed.
- **Scheduling Appointments**: Manage the booking of meetings and coordinate the conference rooms schedule.
- **Mail and Deliveries**: Receive, sort, and distribute daily mail/deliveries. Manage outgoing mail and packages for delivery.
- **Administrative Support**: Assist with various administrative tasks including photocopying, faxing, filing, and organizing documents as required.
- **Maintaining Security**: Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
- **Database Management**: Update calendars, schedule meetings, and maintain up-to-date records of company documentation.
- **Office Supplies**: Keep inventory of stock and order office supplies as needed.

Qualifications:

- High school diploma; additional certification in Office Management is a plus.
- Proven work experience as a Receptionist, Front Office Representative, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Hands-on experience with office equipment (e.g., fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Excellent organizational skills.
- Customer service attitude with the ability to deal with emergencies in a timely and effective manner.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹12,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person