Sales Operations Executive

2 days ago

Remote, India Clootrack Full time

The people behind Clootrack are a passionate team of innovators - We are building the world’s fastest customer experience analytics platform - using the most cutting-edge AI and NLP. Every team member here is a game-changing part of transforming the future of Customer Experience with AI.

And, we are looking for motivated team players to join our expanding group

If you are an AI enthusiast and looking forward to being a part of a growing organization, come join us

As our Operations Executive you will be a part of the International Sales team, selling our AI/NLP based SAAS Product across multiple industries and markets.

**What To Expect **
- Lead and maintain operational excellence, ensuring that all sales processes are running efficiently- Ensuring Hubspot is operating effectively and all data is accurately reflected for reporting purposes-
- Owning & champion administrative components to the sales cycle such as supporting in the collation of content to respond to RFI & RFP's, reviewing contracts and completing the relevant internal approval processes-
- Create, manage and lead Hubspot reports/dashboards to ensure accurate reporting for the Management and the sales team directly-
- Drive the collaboration when sourcing information through internal teams such as product, technology, security, legal and marketing-
- Work with the Management & VP's of Sales by providing support in the preparation of client meetings, collating the sales collateral, and organizing any required follow up information with internal stakeholders.- Working with lead generation team to ensure that leads are relevant and distributed to the right point of contact across all industries and geographies

**Additional Responsibilities**
- Develop and maximize a strong knowledge of the platform and its engagement solution Connect- Work with their markets and regions to ensure sales operational processes are aligned- Staying abreast of their product roadmap, reporting any commercial & market requirements to the relevant stakeholders

**About you**
- Clear and measurable experience in managing processes effectively with strong results orientation is essential- Previous experience in a sales support role such as operations, pre-sales or commercially orientated client success role-
- Expertise in Microsoft Powerpoint-
- Exposure in using tools like Canva.( Desirable)-
- Good with creating collaterals for sales-
- Experience in using CRM systems-
- Ability to work cross-teams and towards tight deadlines-
- Comfortable operating independently and across teams in an evolving and matrix environment-
- Flexible mindset is required as this is a growing business that could pivot at any time so nimble thinking and flexibility to change approaches is required-
- Ability to strongly partner with and advise senior sales leaders, as well as have strong cross-functional skills-
- You will be able to work independently and within a team environment- Ability to put together a commercially appealing presentation would be an advantage

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