
Customer Service Representative
2 days ago
Confirm customer data is maintained within customer relationship management system.
- B2B Agents calling.
- B2C customer calling.
- Sales focused.
- Generate reports on customer feedback on vendors' service standards.
- Perform processing of account receivables.
- Provide feedback based on usage of workplace technology.
- Provide information to customers including visa requirements, and applicable discounts or corporate rates.
- Respond to customers' queries and complaints.
- Supervise junior team members on sale of products and services for current customers based on travel preferences.
- Supervise junior team members to process account receivables.
- Support booking and ticketing with coordination and reservations department based on customers' selection.
- Support sale of products and services for current customers based on travel preferences.
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Internet reimbursement
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- Customer service: 2 years (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
- Bengali (preferred)
Work Location: In person
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