Office 365 Administrator

1 week ago

Noida, India Innover Full time

**Job Information**:
Industry
- Technology

State/Province
- noida

City
- Noida

Zip/Postal Code
- 201301

Country
- India

**Roles & Responsibilities**:

- Manage and monitor Office 365 services and create required SOPs and reports.
- Formulate and create Office 365 SharePoint sites for domain users and external client access.
- Maintain a highly secure system through proper configuration and system access monitoring.
- Assist with the migration of data into the Office 365 cloud platform and Office 365 SharePoint.
- Deliver a consistent process for incident and problem escalation along with resolution.
- Assist with the creation of policies around the proper use of Office 365, Azure services and support.
- Administer and support system backup and disaster recovery processes.
- Maintain inventory of tenants, cloud services and software licenses.
- Must be able to provide complete administration of the Microsoft 365 environment and its capabilities.
- Testing, implementation, and deployment of Exchange Online.
- Query Exchange environment using the Office 365 Command online tool.
- Implement and support security policies, such as data retention, limit mail flow, block forwarding etc.
- Manage problem resolution to a satisfactory completion by keeping abreast of assigned tickets and following the proper escalation processes via ticketing system.
- Experience on Single Sign-On, Azure AD Connect, Pass through authentication and Multi Factor Authentication.
- Perform scripting administration tasks and reporting using PowerShell.
- Develop scripts for automating processes within the environment.
- Perform migrations and deployments related to the building, upgrade and maintenance of MS Exchange.
- Monthly audits on the Active Directory environment to reconcile users.
- Consult with Integrated Product Teams (IPT) and product owners to establish better process flow to mitigate incidents/tasks.
- Manage user's mobile devices through our Mobile Device Management (MDM) solutions (MS Intune).
- Update, contribute, and maintain SharePoint online sites as procedures/documentation change.
- Hand on experience on creating technical user guide, SOPs and detailed reports.
- Have the ability to train and support internal team.

**Requirements**:

- Must have 3 years’ experience as a Microsoft Exchange Administrator, Administrator level Microsoft 365 Certification would be an advantage.
- Excellent verbal and written communication skills.

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