Exchange On-premise

3 weeks ago

Noida, India Shashwath Solution Full time

Overview :We are seeking a skilled and experienced Exchange On-premise and Office 365 Senior Engineer to join our dynamic team in Noida. In this role, you will be responsible for the configuration, administration, and troubleshooting of Microsoft Exchange (On-prem and Online) and Office 365 services in an enterprise environment.Key Responsibilities :- Administer and maintain Microsoft Exchange (2013/2016/2019) and on-premise infrastructure, including mailbox management, backup, and restore.- Support Exchange Online services, including hybrid configurations, mail flow, and message tracking.- Configure and troubleshoot Outlook, OWA, and remote email access.- Manage anti-SPAM tools and Enterprise Vault Servers.- Oversee Office 365 services : Exchange Online, SharePoint Online, Microsoft Teams, and Security & Compliance Center.- Provide Tier 2 support and assist Tier 1 teams with escalated issues.- Use PowerShell and diagnostic tools to troubleshoot complex Office 365 issues within SLA timelines.- Collaborate with cross-functional global teams to resolve technical issues.- Monitor system performance and conduct root cause analysis for critical issues.- Execute migration projects, new implementations, and Office 365 improvements.- Generate reports and documentation for Office 365 tasks and tickets.Required Technical Skills :- Expertise in Windows Server OS (2008-2019) and desktop environments (Windows 10/11).- Strong understanding of Exchange protocols : SMTP, POP3, RPC/HTTPS, MAPI/HTTPS.- Hands-on experience with Exchange Hybrid Configurations and Azure AD Connect.- Deep understanding of Office 365 features : DKIM, DMARC, DLP, transport rules, retention, and archival policies.- Familiarity with SharePoint Online and Microsoft Teams troubleshooting.- Proficient in PowerShell scripting and tools like MFCMapi, IDFix, and other diagnostic utilities.- Knowledge of ADFS Single Sign-On and Exchange backup/restoration tools.Eligibility Criteria :Experience : 6-8 years of relevant experience, with at least 3 years as a Level 2 engineer.Education : Bachelor's degree (or higher) in a relevant field.Certifications : Microsoft certifications for Office 365 workloads are a strong advantage. (ref:hirist.tech)

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