Office 365 Administrator

17 hours ago

Greater Noida, Uttar Pradesh, India Coforge Full time ₹ 20,00,000 - ₹ 25,00,000 per year

We are seeking a skilled and proactive MS Exchange / O365 Administrator with 3 to 5 years of hands-on experience in managing Microsoft Exchange environments, Office 365, and related infrastructure. The ideal candidate will possess strong troubleshooting skills, a solid understanding of Active Directory, and experience with Microsoft Teams, Azure, and ITIL practices.

Key Responsibilities:

  • Administer and support Exchange Server 2016, Exchange Online, and Microsoft Teams.
  • Provide Office 365 / Exchange and Windows / Active Directory support.
  • Troubleshoot issues related to Exchange Server, mail flow, mailbox permissions, Outlook, and database performance.
  • Handle escalated email and Outlook-related issues from the desktop support team.
  • Manage ADFS, Azure AD Connect, MFA, and Conditional Access Policies.
  • Support and manage Microsoft Teams, MS Licensing, and other O365 services (e.g., OneDrive, MS Flow, MS Project).
  • Ensure adherence to ITIL practices and collaborate with the IT SMO office for issue resolution.
  • Create and maintain high-quality technical documentation and provide training to team members.
  • Identify areas for improvement and implement best practices within defined timelines.

Good to Have:

  • Intermediate knowledge of networking concepts.

  • Experience with Microsoft Azure, including:

  • Managing Azure Active Directory

  • Creating and managing Enterprise Applications and SSO

  • Managing Azure Virtual Desktops

  • Familiarity with Windows Server environments (2008 to 2022).

  • Team leadership or mentoring experience.

Required Skills & Qualifications:

  • 35 years of relevant experience in Exchange / O365 administration.
  • Strong troubleshooting skills in Windows OS and Active Directory Services.
  • Working knowledge of ITIL framework.
  • Excellent communication and documentation skills.
  • Ability to work independently and collaboratively in a team environment.

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