Outbound Sales Executive

2 weeks ago

Jaipur Rajasthan, India Abmod Inc. Full time

**Outbound Sales Executive - Customer Engagement (Females are highly preferable)**As an Outbound Sales Executive, you will proactively engage with our existing customer database to drive sales, build strong customer relationships, and support our overall customer retention strategy. Your primary responsibility will be to initiate contact with customers, understand their needs, and promote relevant products and services to increase customer satisfaction and revenue.
- **Roles and Responsibilities**:_
- **Sales Engagement**: Understand customer requirements and present appropriate solutions, addressing any queries or concerns to drive conversion.
- **Relationship Management**: Build and maintain strong relationships with customers through regular follow-ups and personalized communication.
- **Data Management**:Maintain accurate and up-to-date records of customer interactions, sales activities, and feedback using the CRM system.
- **Reporting**: Track key performance indicators (KPIs) and prepare regular reports on customer engagement activities, sales outcomes, and opportunities for process improvement.
- **Feedback Loop**: Provide actionable insights from customer interactions to the marketing and product teams to help improve service offerings.
- **Education**: Bachelor’s degree in Business, Marketing, or a related field is preferred.
- **Experience**: Previous experience in outbound sales, telemarketing, or customer engagement roles is a plus (1-2 years preferred).
- **Note**: If you have professional experience, please be prepared to provide the necessary documentation.
- **Communication Skills**: Excellent verbal and written communication skills with the ability to engage customers effectively.
- **Sales Acumen**: Proven ability to handle objections, negotiate, and close sales while maintaining a customer-centric approach.
- **Organizational Skills**: Strong time management and organizational abilities to manage a high volume of customer interactions efficiently.
- **Technical Proficiency**: Familiarity with CRM systems and basic computer skills.
- ***_

**Compensation**:
Pay scale of **₹20,000 to ₹40,000 per month**_**(as per skills and experience)**_.

**Benefits**:

- Commuter assistance
- Paid time off and sick leave
- 6th day Work From Home (WFH)

**Work Location**:

- In-person at Office Location

**Expected Start Date**:

- 05/02/2025

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Paid sick time
- Paid time off

Schedule:

- Day shift

Work Location: In person

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