International Customer Service
1 week ago
**Key Responsibilities**:
- Address customer queries, complaints, and provide timely solutions.
- Maintain a high level of professionalism and customer service excellence.
- Ensure accurate documentation of customer interactions and resolutions.
- Adhere to company policies, processes, and compliance standards.
- Work collaboratively with internal teams to resolve customer concerns.
- Meet performance metrics such as response time, resolution rate, and customer satisfaction.
**Job Types**: Full-time, Permanent
Pay: ₹10,017.66 - ₹33,257.37 per month
**Benefits**:
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
**Experience**:
- International voice process: 1 year (required)
**Language**:
- English (required)
Work Location: Remote
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