Customer Service Executive

7 days ago

Remote, India PureSearch Full time ₹ 2,40,000 - ₹ 3,60,000 per year

About the Client:

The Client - Daily Hindu App is India's daily companion for Hindu Holistic Living. Helping seekers reconnect to their roots and traditions through a modern yet deeply authentic experience. We are looking for an enthusiastic intern to join our team—playing a key role in ensuring a delightful experience for users and spiritual service seekers.

Role Overview

You will act as a critical link between Customers (Seekers) and client's operational systems—ensuring smooth order flow, solving user issues, managing supply-side Partners, and refining internal processes to deliver seamless spiritual services.

Responsibilities

  • Set up and manage workflows for customer service.
  • Act as the first point of contact for user queries, grievances, and feedback.
  • Funnel qualitative feedback to product and tech teams for continuous improvement.
  • Maintain service quality by coordinating with supply partners.
  • Collaborate with cross-functional teams to enhance service delivery.
  • Analyze user complaints and proactively reduce recurring issues.
  • Help manage day-to-day order fulfillment for pooja and astrology services.
  • Support onboarding, training, & nurturing of partners (e.g., pandits, astrologers) to ensure consistency & quality in delivery.
  • Assist in acquiring new supply partners across service categories and geographies based on demand (e.g., regional astrologers, temple partners, or language-specific experts).
  • Track supply-side performance and help implement improvement plans or corrective actions where needed.
  • Contribute to documentation and refinement of internal SOPs for both user and supply operations.

Skills Required

  • Ability to thrive in a fast-paced, evolving startup environment.
  • Should know English, Hindi and Kannada
  • High ownership and problem-solving ability.
  • Empathy and clear communication with Users and Partners.
  • Process-driven mindset with the ability to create and document SOPs.
  • Organizational skills to manage multiple priorities.

Job Types: Full-time, Permanent

Pay: ₹20, ₹30,000.00 per month

Language:

  • English, Hindi (Required)

Work Location: Remote

  • Customer Service Executive

    2 weeks ago

    Remote, India TYTLY INFOTECH PVT LTD Full time

    **Customer Service Executive** We are looking for a dynamic **Customer Service Executive** to join our growing team at **TYTLY INFOTECH PVT LTD**, an innovative IT services and support company. In this role, you’ll be responsible for providing excellent customer service, resolving IT-related queries, and ensuring customer satisfaction. If you’re...

  • Customer Service

    2 weeks ago

    Remote, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring for Customer Service Advisor (Outbound) blended Process Must have experience in BPO Customer Service Minimum 3-4 years Note : if you have Excellent Verbal and Communication skill English Required in English Salary Max Salary Max 10 LPA Work from home Rotational Shift If interested in the above mentioned Opening kindly contact on the below...

  • Customer Service Executive

    1 hour ago

    Remote, India Offload Process Private Limited Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    We are hiring experienced candidates for our International Outbound Process (Australia).Designation: Customer Service Executive (International Process)Responsibilities and DutiesAnswering and forwarding calls or emails, assisting customers, and scheduling appointmentsScreen calls and routing them to the appropriate individual.Giving timely and professional...

  • Quality Customer Service

    6 days ago

    Remote, India s4s technologies Full time

    **Urgent Hiring: Quality Customer Service Executive** **Location**: Aurangabad, Maharashtra **Industry**: FMCG / Food Processing **Joining**: Immediate **Contact**: 9321979330 We are looking for a **Quality Customer Service Executive** with FMCG experience to handle customer interactions, resolve quality concerns, and support field...

  • Customer Service Executive

    2 weeks ago

    Remote, India Haddow group Full time

    **Job description** **Key Responsibilities**: - **Issue Resolution**: Troubleshoot and resolve customer complaints, escalating complex issues to higher management when necessary. - **Feedback Management**: Actively request, track, and respond to customer feedback, ensuring we achieve high ratings and positive reviews across all platforms. - **Order...

  • Customer Service Executive

    2 days ago

    Remote, India Triple.io Full time

    _**Triple**_ Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, Operations, and back-office roles. Our focus has always been on our Clients, People, and Planet, ensuring our operations contribute positively across...

  • Customer Service Executive

    2 weeks ago

    Remote, India FreeUp App Full time

    FreeUp is India’s leading social commerce platform that is building an open reselling community powered by pan India users (500+ cities) who transact on high-quality apparels, fashion products, toys, books, electronics etc. Built on the foundation of enabling a trusted peer-to-peer commerce platform, this consumer technology start-up has raised a Series-A...

  • Customer Service Representative

    2 weeks ago

    Remote, India Togwe Full time

    Hello, Connections! We are Hiring for a Customer Support Executive. Check Details Below!!Job Title: Customer Support Executive Company: Togwe Private Limited Location: Jaipur & Remote Roles & Responsibilities: Inbound - Blended Process (Primarily Voice) Domestic Process Day & Night Rotational Shifts 6 working days and rotational Week Offs Looking for...

  • Customer Service Representative

    6 days ago

    Remote, India Togwe Full time

    Hello, Connections! We are Hiring for a Customer Support Executive. Check Details Below!!Job Title: Customer Support Executive Company: Togwe Private Limited Location: Jaipur & Remote Roles & Responsibilities: Inbound - Blended Process (Primarily Voice) Domestic Process Day & Night Rotational Shifts 6 working days and rotational Week Offs Looking for...

  • Customer Service Executive

    2 hours ago

    Remote, India VCosmos Full time

    **LOB** **WFH** - **Skillset**_ - **Qualification**_ - Should be Graduate from any field_ - **Experience**_ - 1 year of experience from BPO/any Customer Support (preferred)._ - **Salary**_ - ₹23000 ctc (18 k in hand)_ - **Shift**_ - Day for females till 9pm/ Rotational for males_ - **Roles and Responsibility**_ - To resolve issues and queries of L2 irate...