Customer Service Executive

10 hours ago

Remote, India FreeUp App Full time

FreeUp is India’s leading social commerce platform that is building an open reselling community powered by pan India users (500+ cities) who transact on high-quality apparels, fashion products, toys, books, electronics etc. Built on the foundation of enabling a trusted peer-to-peer commerce platform, this consumer technology start-up has raised a Series-A startup funding from Accel and Elevation Capital.

At FreeUp, we make buying and selling amongst individuals simple, safe and fun, while ensuring the highest level of trust and quality in transactions. Our community enjoys the convenience of doorstep pickup and delivery across India for a wide array of products including fashion, kids, home, beauty, books, gadgets, and more.

The philosophy of the business model is shaped around the sentiment of decluttering, recycling, socializing and saving money in a fun and reliable way. Members can market and sell pre-owned or new products to potential buyers who might need them, in an effortless manner. Today, FreeUp services an expanding base of over 26,000+ PIN codes across India, and aims to be the go-to destination for peer-to-peer commerce that is backed by trust.

We are looking for talented and enterprising people to join us on our mission to enable a circular economy that promotes sustainable consumerism. You will be a part of a team that is building and owning systems that would have critical business impact from day one. All this under the leadership, guidance and collaboration with founders who bring together a diverse set of experience from the consulting, e-commerce, and quick commerce space.

**Responsibilities**:

- Build a sustainable relationship of trust and respect with customers by maintaining a positive and empathetic behaviour at all times.
- Act as the Voice of the Customer across the organization to identify product improvements.
- Escalate unresolved issues to the appropriate teams and take ownership of issues and have the determination to follow through.
- Work with the management to stay updated on product knowledge and be informed about any changes in the company policies.
- Understand and meet your KPI’s and customer service metrics while providing excellent consistent customer service.
- Work as a results-driven team member with strong attention to customer experience and commitment to quality customer service.
- Have good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player.

Minimum Requirements:

- Bachelor's degree in any stream.
- Good command of English & Hindi (both oral and written).
- Good to have experience in working with customer success.
- Rotational shift, no fixed Saturday & Sunday off

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹15,000.00 - ₹23,000.00 per month

Schedule:

- Day shift

  • Customer Service Executive

    11 hours ago

    Remote, India TYTLY INFOTECH PVT LTD Full time

    **Customer Service Executive** We are looking for a dynamic **Customer Service Executive** to join our growing team at **TYTLY INFOTECH PVT LTD**, an innovative IT services and support company. In this role, you’ll be responsible for providing excellent customer service, resolving IT-related queries, and ensuring customer satisfaction. If you’re...

  • Customer Service

    10 hours ago

    Remote, India NARITH BUSSINES SERVICE Full time

    Urgent Hiring for Customer Service Advisor (Outbound) blended Process Must have experience in BPO Customer Service Minimum 3-4 years Note : if you have Excellent Verbal and Communication skill English Required in English Salary Max Salary Max 10 LPA Work from home Rotational Shift If interested in the above mentioned Opening kindly contact on the below...

  • Customer Service Executive

    1 week ago

    Remote, India Offload Process Private Limited Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    We are hiring experienced candidates for our International Outbound Process (Australia).Designation: Customer Service Executive (International Process)Responsibilities and DutiesAnswering and forwarding calls or emails, assisting customers, and scheduling appointmentsScreen calls and routing them to the appropriate individual.Giving timely and professional...

  • Sales Executive

    2 days ago

    Remote, India The Executive Full time

    **Job Title**: Sales Executive **Location**: Ahmedabad, Pune, Navi Mumbai, Vapi **Salary**: ₹25,000 per month **Experience**: Minimum 2 years (Industrial B2B Sales) **Education**: BBA / MBA in Sales (or equivalent experience) **Age**: 25 years & above **Responsibility** - Achieving growth and hitting sales targets by Designing and implementing a strategic...

  • Customer Service Executive

    4 days ago

    Remote, India IT futurista Full time ₹ 4,24,852 - ₹ 6,00,000 per year

    Are you someone who thrives in a night shift environment and enjoys making a real impact in people's healthcare experiences?We're hiring a Customer Service Executive to support a US-based healthcare process, fully remote and permanently work-from-home. This is a great fit for empathetic, adaptable professionals who take pride in helping patients navigate...

  • Customer Service Executive

    11 hours ago

    Remote, India Haddow group Full time

    **Job description** **Key Responsibilities**: - **Issue Resolution**: Troubleshoot and resolve customer complaints, escalating complex issues to higher management when necessary. - **Feedback Management**: Actively request, track, and respond to customer feedback, ensuring we achieve high ratings and positive reviews across all platforms. - **Order...

  • Customer Service Officer

    4 days ago

    Remote, India Landmark Insurance Brokers Pvt. Ltd Full time

    The responsibilities of an insurance executive, also known as an insurance broker or insurance account executive, include understanding insurance laws, ensuring companies are abiding by all regulations, providing excellent customer service to the clients of insurance companies, and selling them the most suitable Pay: ₹10,000.00 - ₹20,000.00 per...

  • Customer Service and Admin Executive

    4 days ago

    Remote, India Austral Accountants Full time

    **We are on the hunt for a Customer Service and Admin Executive!** Located in Brisbane, Austral Accountants offers services to all tax and accounting matters at a friendly price! The organization consists of advisory, tax, and business accountant teams who together make it the perfect option in terms of expertise and dynamic thinking. The individual we are...

  • Customer Service Executive

    4 days ago

    Remote, India AN VENTURES Full time ₹ 2,00,000 - ₹ 4,00,489 per year

    ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience. Also need to attend all the calls and sorting the enquiries.Job Type:...

  • Customer Service Representative

    11 hours ago

    Remote, India Togwe Full time

    Hello, Connections! We are Hiring for a Customer Support Executive. Check Details Below!!Job Title: Customer Support Executive Company: Togwe Private Limited Location: Jaipur & Remote Roles & Responsibilities: Inbound - Blended Process (Primarily Voice) Domestic Process Day & Night Rotational Shifts 6 working days and rotational Week Offs Looking for...