Customer Service Executive

3 days ago


Kalyani Nagar Pune Maharashtra, India MarTechs Pvt Ltd Full time

We are hiring Customer Service Executive

As a Customer Service Executive (CSE), you will be responsible to communicate with consumers in the United States, you will be responsible for calling consumers on phone on behalf of the client.

**Responsibilities**:

- Assist with providing solutions to inbound customer inquiries through effective problem solving and decision making.
- Customer orientation and ability to adapt/respond to different types of characters.
- Ensure customer satisfaction and provide professional customer support.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
Fresher with excellent communication skills and a brilliant attitude.
- Acknowledging and resolving customer complaints.

Qualification:

- Proven customer support experience.
- Strong phone contact handling skills and active listening.
- Excellent English Verbal skills required.
- High School diploma or equivalent.

Timing:

- Us shift timing (7pm - 4am).
- On site role.

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Night shift

Ability to commute/relocate:

- Kalyani Nagar, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer support: 1 year (required)

**Language**:

- English (required)



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