Collections Agent

7 days ago

Gurugram Haryana, India Dotto Business Solutions Full time

Job description **Manage and follow up on outstanding payments from clients or customers, ensuring timely collection of dues.**
- Negotiate payment terms, schedules, and settlements with clients, ensuring a mutually beneficial resolution.
- Maintain accurate records of collection activities, including payment dates, amounts, and correspondence.
- Work closely with the finance and accounts teams to ensure proper recording of payments and updating of accounts.
- Monitor customer accounts for late payments, flagging accounts requiring escalated follow-up or legal action.
- Provide regular reports on outstanding collections, aging accounts, and progress towards targets to management.
- Advise clients on their payment obligations and offer solutions to help them clear outstanding debts.
- Follow up with clients to ensure payment plans are adhered to, and track payment history.
- Ensure compliance with company policies and legal regulations related to debt collection processes.

**Job Types**: Full-time, Fresher

Pay: ₹15,000.00 - ₹27,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- ENGLISH (required)

Work Location: In person

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