Presales Executive

Job Title

**Real Estate Sales Telecalling Executive**

Department

Sales & Business Development (Inside Sales)

Reports To

Telecalling Team Leader / Sales Manager

Job Purpose

To generate and qualify leads via telephone, engage prospective buyers/investors for our real-estate projects, schedule site visits or appointments with the field sales team, maintain accurate lead records, and support the sales conversion process for Nagrik Group’s real‐estate offerings.

Key Responsibilities
- Make **outbound calls** to potential customers or leads from databases, marketing campaigns or enquiries. Apna+2Realty Assistant+2
- Provide details on our real‐estate projects: location, floor plans, amenities, pricing, payment schedules, approvals, possession timelines, etc. Freshersworld+1
- Understand customer requirements: budget, preferred locality, unit type (apartment/plot/commercial), and align offerings accordingly. TalentMate
- Qualify leads: determine interest level, budget capability, urgency; categorize leads for hand-over to the sales team.
- Schedule and confirm **site visits** or sales appointments by coordinating with field sales or on-site teams.
- Achieve daily/weekly/monthly telecalling targets in terms of calls made, appointments scheduled, visits confirmed, and conversions forwarded. Indeed+1
- Stay updated on project status, competitive projects, market trends, promotions, pricing changes so as to effectively communicate with leads. Freshersworld
- Collaborate with the marketing, sales and operations teams: provide feedback from calls, suggest new lead sources, assist in preparing call scripts/promotions.
- Maintain professional communication and adhere to company tele‐calling norms, scripts, ethics and compliance (including any regulatory requirements e.g., RERA disclosures, if applicable).
- Participate in training programs and team meetings; continuously improve soft‐skills, product knowledge and sales tele‐skills.

Key Performance Indicators (KPIs)
- Number of outbound calls made per day/week
- Lead conversion rate: qualified leads → site visits → registrations/bookings
- Number of site visits scheduled per week/month
- CRM data accuracy: percentage of records updated, follow-up done on time
- Achieving or exceeding target appointments/sales hand-over numbers
- Customer satisfaction / feedback from calls (quality of engagement)

Experience & Qualifications
- Minimum qualification: 12th Pass; Graduate preferred. Freshersworld
- Prior experience of **tele‐calling**, **inside sales**, or **customer‐contact role** preferably in real estate industry - 0-2 yrs acceptable, 1+ year preferred. TalentMate+1
- Excellent verbal communication skills in English + Hindi and preferably regional language (e.g. Marathi for Maharashtra) depending on locale.
- Good persuasion, active listening, interpersonal and negotiation skills.
- Comfortable working in a target‐driven environment, persistent, resilient and positive attitude.
- Good time-management, ability to prioritise follow-ups and organise call logs.
- Knowledge of real‐estate terminology / processes is a plus (but not mandatory).

Reporting Structure & Shift
- Location: (Wagle Estate )
- Shift: Day shift (e.g., 10:30 AM - 7:00 PM) or as per company policy. Realty Assistant
- Reports to: Telecalling Team Leader / Sales Manager.

Compensation & Incentives
- Fixed monthly base salary + performance‐linked incentives for leads converted/sales achieved. Examples from market show base in range ₹15,000-₹25,000 + incentives for similar roles. Indeed+1
- Other benefits: mobile/internet allowances, training, career growth opportunities.

Career Path
- Telecalling Executive → Senior Telecaller / Inside Sales Exec → Sales Coordinator / Field Sales Executive → Sales Manager.
- High performing employees may move quickly into field sales or key client handling roles.

Why Join Nagrik Group?
- Opportunity to work in a dynamic, growth-oriented real-estate organisation (since you are in real estate).
- Hands-on exposure to multiple real-estate projects, lead‐gen to sale conversion lifecycle.
- Great learning environment for tele-sales, communication skills, real-estate domain.
- Attractive incentives for achievers with scope for early advancement.

Kindly contact : 8655657783

Pay: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person