Presales Executive

Job Title

Real Estate Sales Telecalling Executive

Department

Sales & Business Development (Inside Sales)

Reports To

Telecalling Team Leader / Sales Manager

Job Purpose

To generate and qualify leads via telephone, engage prospective buyers/investors for our real-estate projects, schedule site visits or appointments with the field sales team, maintain accurate lead records, and support the sales conversion process for Nagrik Group's real‐estate offerings.

Key Responsibilities

• Make outbound calls to potential customers or leads from databases, marketing campaigns or enquiries. Apna+2Realty Assistant+2
• Handle inbound enquiries (telephone, WhatsApp, email) related to real estate projects and provide accurate preliminary information. Indeed
• Provide details on our real‐estate projects: location, floor plans, amenities, pricing, payment schedules, approvals, possession timelines, etc. Freshersworld+1
• Understand customer requirements: budget, preferred locality, unit type (apartment/plot/commercial), and align offerings accordingly. TalentMate
• Qualify leads: determine interest level, budget capability, urgency; categorize leads for hand-over to the sales team.
• Schedule and confirm site visits or sales appointments by coordinating with field sales or on-site teams.
• Maintain accurate records of all calls, follow-ups, lead status, appointments in CRM or lead-management system; update database regularly.
• Conduct timely follow-up calls (and messages/emails where applicable) to nurture leads, answer queries, overcome objections, and keep the lead warm. Realty Assistant
• Achieve daily/weekly/monthly telecalling targets in terms of calls made, appointments scheduled, visits confirmed, and conversions forwarded. Indeed+1
• Stay updated on project status, competitive projects, market trends, promotions, pricing changes so as to effectively communicate with leads. Freshersworld
• Collaborate with the marketing, sales and operations teams: provide feedback from calls, suggest new lead sources, assist in preparing call scripts/promotions.
• Maintain professional communication and adhere to company tele‐calling norms, scripts, ethics and compliance (including any regulatory requirements e.g., RERA disclosures, if applicable).
• Participate in training programs and team meetings; continuously improve soft‐skills, product knowledge and sales tele‐skills.

Key Performance Indicators (KPIs)

• Number of outbound calls made per day/week
• Lead conversion rate: qualified leads → site visits → registrations/bookings
• Number of site visits scheduled per week/month
• CRM data accuracy: percentage of records updated, follow-up done on time
• Achieving or exceeding target appointments/sales hand-over numbers
• Customer satisfaction / feedback from calls (quality of engagement)

Experience & Qualifications

• Minimum qualification: 12th Pass; Graduate preferred. Freshersworld
• Prior experience of tele‐calling, inside sales, or customer‐contact role preferably in real estate industry – 0-2 yrs acceptable, 1+ year preferred. TalentMate+1
• Excellent verbal communication skills in English + Hindi and preferably regional language (e.g. Marathi for Maharashtra) depending on locale.
• Good persuasion, active listening, interpersonal and negotiation skills.
• Comfortable working in a target‐driven environment, persistent, resilient and positive attitude.
• Basic computer skills: MS Office (Excel, Word), familiarity with CRM tools, email/WhatsApp. Apna
• Good time-management, ability to prioritise follow-ups and organise call logs.
• Knowledge of real‐estate terminology / processes is a plus (but not mandatory).

Reporting Structure & Shift

• Location: (Wagle Estate )
• Shift: Day shift (e.g., 10:30 AM – 7:00 PM) or as per company policy. Realty Assistant
• Reports to: Telecalling Team Leader / Sales Manager.

Compensation & Incentives

• Fixed monthly base salary + performance‐linked incentives for leads converted/sales achieved. Examples from market show base in range ₹15,000-₹25,000 + incentives for similar roles. Indeed+1
• Other benefits: mobile/internet allowances, training, career growth opportunities.

Career Path

• Telecalling Executive → Senior Telecaller / Inside Sales Exec → Sales Coordinator / Field Sales Executive → Sales Manager.
• High performing employees may move quickly into field sales or key client handling roles.

Why Join Nagrik Group?

• Opportunity to work in a dynamic, growth-oriented real-estate organisation (since you are in real estate).
• Hands-on exposure to multiple real-estate projects, lead‐gen to sale conversion lifecycle.
• Great learning environment for tele-sales, communication skills, real-estate domain.
• Attractive incentives for achievers with scope for early advancement.

Kindly contact :

Share Resume :

Job Type: Full-time

Pay: ₹18, ₹30,000.00 per month

Benefits:

• Provident Fund

Work Location: In person