
Customer Service Representative
1 day ago
**Roles & Responsibilities**: - Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer relationship. - Follows up with customer via telephone following initial contact. - Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of product. - Continued product education to better service customer calls. - Maintains accurate daily record in tracker. **Requirements**: - Minimum 2+ years’ experience of International Voice Process (BPO) in a high volume, fast paced environment. - Strong customer service and tele calling skills. - Experienced with Web Based Applications and Windows. - Ability to manage sensitive and critical client information. - Excellent verbal and written communication skills. - Problem solving and decision-making skills. - Superior closing skills. - Ready to work in night shifts (Rotational) **Salary**: From ₹16,000.00 per month Schedule: - Rotational shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: - total work: 2 years (preferred) - Customer service: 2 years (preferred) - International voice process: 2 years (preferred)
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Customer Service Representative
1 week ago
Kochi, India Crosspay Group Holdings Full time**Employer: CROSSPAY BPO SERVICES PRIVATE LIMITED**: **Job Title: Customer Service Representative**: **Job Code: CPAYHRCSR001**: **Location: Cochin, India**: We are looking for Customer Service Representatives who can: - Assist customers through phone by responding to customer queries. - Build relationships with existing customers to ensure exceptional...
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Customer Service Executive
5 days ago
Kochi, India Rezpo Customer Experience Pvt. Ltd. Full timeWe are looking for smart and confident personalities to work as Customer service Executive. **Minimum 1 year experience must in Tele Calling** Handles incoming and outgoing calls Respond to customer queries in a polite, friendly, and professional manner. Take ownership of all cases until a satisfactory solution is reached. Required to meet agreed on...
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Customer Service Representative
1 day ago
Kochi, Kerala, India NUMERO UNO ENTERPRISES Full timeUAE BASED BANKS LOOKING CUSTOMER SERVICE REPRESENTATIVE FOR DEBT COLLECTION. **Job Responsibility** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Keeping records of customer interactions, transactions,...
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Customer Service Representative
2 weeks ago
Kochi, India Thrillark Full timeWe are looking for a passionate and experienced individual to join us as a Customer Support Executive. As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints in a professional manner. **Responsibilities** - Understanding the products and services provided by the company. - Coordinating with the...
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Customer Service Representative
1 week ago
Kochi, India Telsim Full time**Job description** - We are looking for experienced female staff with 1 to 3Y of minimum experience in customer service. **Address the customer issue and resolve it in a timely manner.** - Should be fluent in English. - Familiarity with CRM systems and practices. - Strong phone contact handling skills and active listening. - Ability to multitask is an...
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Customer Service Representative
2 weeks ago
Kochi, India The purple patch technologies Full time1)Customer handling experinece 2)Good in english and hindi 3)Telecalling experience mandatory **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before...
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Customer Service Representative
2 weeks ago
Kochi, India Venture Quest Full timeCustomer Support Voice Answer phone calls Language Requirement - Malayalam/ Tamil/ Hindi/ English. Call/what's app - 8923134912 (HR Harsh) Comfortable with English/Hindi or Malayalam/ Tamil/ English. Graduation Mandatory. Day Rotational Shift for Females.( 6am -6pm) Rotational shift for Males (Night Shifts). **Job Types**: Full-time, Permanent,...
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Customer Service Representative
2 weeks ago
Kochi, India Season Two Senior Living Full timeAbout the role QUALIFICATIONS AND EDUCATION REQUIREMENTS - Bachelor’s degree and should be familiar with MS Office - 0 - 1 years of experience in Customer Success Management/telemarketing or any related field - Proven working experience in providing customer service support with proficiency in English and Malayalam - Great interpersonal skills. -...
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Customer Service Representative
5 days ago
Kochi, India BV Full time**Job description** - Monitor day-to-day operations, while tracking and reporting on performance and recommending actionable improvements as necessary - Communicating with customers to respond to issues or concerns they may have regarding their order - Reviewing operational procedures to improve efficiency and reduce costs - Reporting operational data to...
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Customer Service Representative
2 weeks ago
Kochi, Kerala, India Skycare Property Management Services Full timeThe Home Care Executive is responsible for ensuring the seamless management and upkeep of apartments or villas. This role involves handling customer queries, overseeing the completion of various tasks within the property, ensuring compliance with statutory requirements, and maintaining proper records. The Home Care Executive ensures that the housekeeping is...