Customer Service Representative
2 days ago
**Roles & Responsibilities**: - Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer relationship. - Follows up with customer via telephone following initial contact. - Identifies customer issues and provides appropriate solutions via up sell of additional products and or services and obtains customer commitment and facilitates delivery of product. - Continued product education to better service customer calls. - Maintains accurate daily record in tracker. **Requirements**: - Minimum 2+ years’ experience of International Voice Process (BPO) in a high volume, fast paced environment. - Strong customer service and tele calling skills. - Experienced with Web Based Applications and Windows. - Ability to manage sensitive and critical client information. - Excellent verbal and written communication skills. - Problem solving and decision-making skills. - Superior closing skills. - Ready to work in night shifts (Rotational) **Salary**: From ₹16,000.00 per month Schedule: - Rotational shift Supplemental pay types: - Yearly bonus Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Experience**: - total work: 2 years (preferred) - Customer service: 2 years (preferred) - International voice process: 2 years (preferred)
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Customer Service Representative
1 week ago
Kochi, India Crosspay Group Holdings Full time**Employer: CROSSPAY BPO SERVICES PRIVATE LIMITED**: **Job Title: Customer Service Representative**: **Job Code: CPAYHRCSR001**: **Location: Cochin, India**: We are looking for Customer Service Representatives who can: - Assist customers through phone by responding to customer queries. - Build relationships with existing customers to ensure exceptional...
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Customer Service Representative
5 days ago
India, Cochin / Kochi / Ernakulam HomeDot Full timeJob Description Company: Homedot Construction Solutions Pvt Ltd Salary: 10,000 to 15,000/month Job Summary: We are seeking enthusiastic and customer-focused individuals to join our support team as Customer Service Representatives. This is an excellent opportunity for freshers to kickstart their career in a dynamic and growth-oriented environment. You'll be...
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Customer Service Representative
2 days ago
Kochi, Kerala, India NUMERO UNO ENTERPRISES Full timeUAE BASED BANKS LOOKING CUSTOMER SERVICE REPRESENTATIVE FOR DEBT COLLECTION. **Job Responsibility** - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Keeping records of customer interactions, transactions,...
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Customer Service Representative
6 days ago
Kochi, Kerala, India DIZAD Builders and Interiors Full time**Company**: Dizad Builders and Interiors **Location**: Mannarkkad, Palakkad (On-site) **Openings**: 4 **Salary**: ₹20,000 per month (₹18,000 + ₹2,000 makeup allowance) **Accommodation & Meals**: Free accommodation, breakfast, and lunch provided **Uniform**: Provided by the company **About the Role**: **Key Responsibilities**: - Greet and assist...
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Customer Service Representative
1 week ago
Kochi, India Telsim Full time**Job description** - We are looking for experienced female staff with 1 to 3Y of minimum experience in customer service. **Address the customer issue and resolve it in a timely manner.** - Should be fluent in English. - Familiarity with CRM systems and practices. - Strong phone contact handling skills and active listening. - Ability to multitask is an...
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Customer Service Representative
2 weeks ago
Kochi, India The purple patch technologies Full time1)Customer handling experinece 2)Good in english and hindi 3)Telecalling experience mandatory **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before...
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Customer Service Representative
8 hours ago
Kochi, India Chris Johnson Business IT Solutions Full timeChris Johnson Business IT Solutions is a leading provider of the Australian Telecommunication network with excellent work culture and customer base. **Job Description**: To use the CCTV equipment proactively and to its optimum level to help the MIS executive for reporting of actual customer flow in the required format. Roles and Responsibilities: - Should...
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Customer Service Representative
2 weeks ago
Kochi, India Venture Quest Full timeCustomer Support Voice Answer phone calls Language Requirement - Malayalam/ Tamil/ Hindi/ English. Call/what's app - 8923134912 (HR Harsh) Comfortable with English/Hindi or Malayalam/ Tamil/ English. Graduation Mandatory. Day Rotational Shift for Females.( 6am -6pm) Rotational shift for Males (Night Shifts). **Job Types**: Full-time, Permanent,...
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Customer Service Representative
6 days ago
Kochi, India Chris Johnson Business IT Solutions Full time**Responsibilities**: - Address the customer issue and resolve it in a timely manner. - Should be fluent in English (written/verbal). - Familiarity with CRM systems and practices. - Strong phone contact handling skills and active listening. - Ability to multitask is an added advantage. - Escalate the unresolved issues to the concerned department. -...
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Customer Service Representative
6 days ago
Kochi, India Chris Johnson Business IT Solutions Full timeChris Johnson Pvt Ltd. (Telsim) is a leading provider of the Australian Telecommunication network with excellent work culture and customer base. We are proficient enough across the telecom industry with profound knowledge and well-crafted experience in the telecom stream. Our motto is to win customers' hearts by providing them with ever best solutions that...