Customer Service Representative

11 hours ago


Kochi, India Chris Johnson Business IT Solutions Full time

Chris Johnson Business IT Solutions is a leading provider of the Australian Telecommunication network with excellent work culture and customer base.

**Job Description**:
To use the CCTV equipment proactively and to its optimum level to help the MIS executive for reporting of actual customer flow in the required format.

Roles and Responsibilities:

- Should have a good visual monitoring skill.
- To ensure all logs, reports and records are produced accurately and promptly.
- Standard keyboard skills and ability to communicate through it using packages such as word, outlook, excel, MS teams. Ability to input accurately and update and retrieve data.
- To operate the CCTV system in accordance with the systems standard operating procedures, and any other instructions issued from time to time.
- Immediate reporting of issues prescribed under the CCTV- SOP.
- Active monitoring of all the related workflows of CCTV- SOP.
- Viewing and monitoring customer dealing of multiple stores and inform the same to concern person related to any issues.

**Salary**: From ₹16,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (preferred)

**Speak with the employer**
+91 8139898400



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