
Customer Service Representative
6 days ago
**Job description**
- We are looking for experienced female staff with 1 to 3Y of minimum experience in customer service.
**Address the customer issue and resolve it in a timely manner.**
- Should be fluent in English.
- Familiarity with CRM systems and practices.
- Strong phone contact handling skills and active listening.
- Ability to multitask is an added advantage.
- Escalate the unresolved issues to the concerned department.
- Experience in Telecom-Call, Chat, and mail. (idea, Vi, Airtel) is highly preferred.
**Salary**: ₹16,000.00 - ₹18,000.00 per month
**Salary**: ₹16,000.00 - ₹18,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Flexible shift
COVID-19 considerations:
All are requested to wear mask,Common areas are sanitised regularly.
Ability to commute/relocate:
- Kochi, Kochi - 682030, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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