Client Relationship Executive

7 hours ago


Kochi Kerala, India QuickPlace Full time

We are hiring for the position of Client Relation Officer for a leading organisation in kochi

A Client Relationship Executive is responsible for building and maintaining strong relationships with clients, ensuring their satisfaction, and driving business growth. They act as a primary point of contact, addressing inquiries, resolving issues, and identifying opportunities to enhance client relationships

Key Responsibilities:

- **Building and Maintaining Relationships**: Establishing and nurturing long-term relationships with clients, understanding their needs, and ensuring their satisfaction.
- **Customer Service**: Providing excellent customer service, promptly responding to inquiries, and resolving issues effectively.
- **Business Development**: Identifying and pursuing new business opportunities within existing accounts and prospecting for new clients.
- **Communication**: Communicating effectively with clients, both internally and externally, and acting as a liaison between clients and internal teams.
- **Problem Solving**: Identifying and resolving client issues, ensuring customer satisfaction, and finding solutions to meet client needs.
- **Collaboration**: Working closely with internal teams, such as sales, marketing, and product development, to optimize the customer experience.
- **Performance Tracking**: Monitoring client satisfaction, analyzing data to identify trends and areas for improvement, and implementing strategies to enhance the customer experience.
- **Sales Support**: Supporting sales efforts by providing valuable insights into client needs and preferences.
- **Staying Informed**: Keeping up-to-date with industry trends, CRM best practices, and company products and services

contact us

**Job Types**: Full-time, Fresher

Pay: ₹8,781.85 - ₹27,263.82 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)

Work Location: In person



  • Kochi, Kerala, India Analytix Fintech International PVT LTD Full time

    **Job Title**: Client Relationship Executive **Location**: Ernakulam **Job Summary**: **Key Responsibilities**: - Address client inquiries, concerns, and requests promptly to ensure a high level of satisfaction. - Maintain detailed tracking sheets to organize and oversee various client tasks and projects. - Collaborate with internal teams to support smooth...


  • Kochi, Kerala, India wishtree info solutions Full time

    Wishtree Infosolution is an innovative digital agency headquartered in Kerala, India. We specialize in a wide array of services, including digital marketing, performance marketing, graphics design, branding, UI/UX, and website development. Our commitment to excellence and client satisfaction sets us apart in the industry. **Position Overview**: We are...


  • Kochi, Kerala, India YESJAY ASSOCIATES Full time

    Are you a proactive, dynamic individual with a strong commerce background? Join us at Yesjay as a Client Relationship Executive and be a pivotal part of our team without the pressure of sales targets! Key Responsibilities: - Keep accurate tracking sheets to organize and monitor various tasks and projects. - Work collaboratively with team members to enhance...


  • Kochi, Kerala, India Soffit Infrastructure Services (P) Ltd. Full time

    We're seeking a **Client Relationship Executive** to join our Business Development team. This role focuses on enriching our understanding of target accounts and building valuable relationships through engagement and value-based interactions in the IT services sector. **Key Responsibilities**: - Validate and enhance company intelligence through professional...


  • Kochi, Kerala, India Analytix Fintech International PVT LTD Full time

    **Job Title**: Client Relationship Executive **Location**: Ernakulam **Position Overview**: **Key Responsibilities**: - Respond promptly and professionally to client inquiries, concerns, and service requests. - Foster and maintain high levels of client satisfaction through effective communication and support. - Maintain organized and up-to-date tracking...


  • Kochi, Kerala, India Pips Technology LLP Full time

    Client Relationship Executive # Location Dubai # **Role Overview**: As a Client Relationship Executive, you will be the primary point of contact for our clients, ensuring their needs are met and their expectations exceeded. You'll collaborate closely with our internal teams to deliver innovative digital marketing solutions tailored to each client's goals....


  • Kochi, Kerala, India SH Infranet Management Solutions LLP Full time

    **Job Title**: Client Relationship Executive - Logistics **Location**: Kochi **Job Summary**: **Key Responsibilities**: - Serve as the main point of contact for clients, ensuring timely communication and resolution of inquiries or issues. - Understand client logistics requirements and coordinate with operations, dispatch, and delivery teams to fulfill...


  • Kochi, Kerala, India AXIS OVERSEAS CAREERS LLP Full time

    DUTIES AND RESPONSIBILITIES 1. Building and maintaining strong client relationships: Develop trust, rapport, and understanding with clients to ensure long-term partnerships. 2. Understanding client needs: Identify client goals, challenges, and expectations to provide tailored solutions. 3. Providing excellent customer service: Respond promptly to client...


  • Kochi, India Pips Technology LLP Full time

    Client Relationship Executive - Female Only **Responsibilities**: - Build and maintain strong relationships with clients, understanding their needs and objectives - Act as the main point of contact for clients, addressing inquiries, concerns, and requests in a timely manner - Collaborate with the Dubai team to develop and implement digital marketing...


  • Kochi, India HRBRO PLACEMENT SERVICES Full time

    We are hiring a client relationship executive for a reputed advertising company in kochi. **First 6 months will be work from home** Qualification : MBA Experience : Minimum 1-2 years experinece **Requirements**: Build relationships with key employees among customers. Create plans to address cliets business needs Advise clients on creating profitable...