
Client Relationship Executive
1 day ago
**Job Title**: Client Relationship Executive
**Location**: Ernakulam
**Position Overview**:
**Key Responsibilities**:
- Respond promptly and professionally to client inquiries, concerns, and service requests.
- Foster and maintain high levels of client satisfaction through effective communication and support.
- Maintain organized and up-to-date tracking sheets for active tasks and ongoing projects.
- Collaborate closely with internal teams to ensure seamless project execution and alignment with client expectations.
- Coordinate with various departments to address client needs and deliver high-quality service.
- Prepare and manage client documentation, reports, and presentations using MS Office tools.
- Accurately document client interactions, feedback, and follow-up actions for reference and improvement.
**Required Skills & Qualifications**:
- Strong written and verbal communication skills in English.
- Excellent attention to detail with strong organizational and multitasking abilities.
- Ability to work efficiently in a fast-paced environment with changing priorities.
- Strong interpersonal skills and a customer-focused mindset.
**Preferred Qualifications**:
- Prior experience in a client service or customer-facing role.
- Familiarity with CRM tools or software is a plus.
**Job Types**: Full-time, Permanent, Fresher
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
- Weekend availability
**Language**:
- English (preferred)
Work Location: In person
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