Customer Support Executive

1 week ago

Chennai, India Teleperformance Full time

**Designation** : Executive ( Hindi Voice Support )

**Work from Office process**

**Process** : Hindi voice / English Skillset

**Location**:Chennai Ambattur AMBIT IT PARK**

**Qualification**: Any Graduate Degree Completed Applicants Only No Backlogs
- **No. of positions** 50
- **Exp. range** : Fresher Minimum 1 year of Callcenter or BPO CSA/CSE experience requried
- **Notice period - **Immediate Joiners only

**Work from Office process.**
- **No. of positions** 300
- **Exp. range** : Freshers/ Minimum 1 year of Callcenter or BPO CSA/CSE experience requried
- **Notice period - **Immediate Joiners only
- **Interview Venue**:

- **Salary**:Upto 2.5L ( 21000 CTC p/M****:

- Take home 21000) Freshers/ Salary basis on previous experience**:

- **Work Days & Work Shift Timings : 24/7 Rotational Day shift, 6 days of work & 1 days of Rotational week off**

**Proficiency : Hindi Voice, English **Level B2 or equivalent

**Roles & Responsibilities**:

- Provide exceptional customer service through demonstrating product knowledge.
- Promote the DraftKings brand through your conflict resolution abilities and effective communication skills.
- Advocate for our players to help us grow the business.

**Eligibility**:

- Bachelors Degree without back logs
- A familiarity with working with technology.
- Ideally, youll have prior call center, or customer service, experience.
- Ability to work weeknights and weekends due to varying shifts, which includes 6 days of work with 1 days off.
- Competence with Zendesk (or other ticketing processor systems) and Microsoft Office product suite.
- If you are polite, attentive, and friendly, then we are looking for you

**Rounds of Interviews**:

- HR round
- Versent
- Operations round

**AGNI - 7604855985**

**Salary**: Up to ₹17,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Night shift
- Rotational shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Speak with the employer**
+91 7604855985

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