Customer Support Executive

4 weeks ago


Chennai, India Shaadi Full time

Company Description

, the world's No.1 Matchmaking platform, pioneered online personals at the turn of the century and has continued to lead the space for 20 years. Our vision is to help people find a life partner, discover love, and share joy. With over 7 million success stories, we have touched the lives of over 50 million people globally. We have been recognized as one of the world's most innovative companies and one of the most engaging brands on Facebook. Headquartered in Mumbai, is driven by innovative technologies to solve global-scale problems.

Role Description

This is a full-time on-site role for a Customer Support Executive located in Chennai. The Customer Support Executive will be responsible for handling customer inquiries, ensuring customer satisfaction, providing online support, and offering technical support. Daily tasks include responding to customer queries, resolving issues promptly, and maintaining high levels of customer service.

Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Experience in providing Online Support
  • Technical Support skills
  • Excellent communication and problem-solving skills
  • Ability to work effectively as part of a team
  • Bachelor's degree in a relevant field is preferred
  • Experience in the matchmaking or online services industry is a plus

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