CRM Executive

19 hours ago

Delhi, India Testbook.com Full time

**About Us**

The fastest rising startup in the EdTech space, focussed on Engineering and Government Job Exams and with an eye to capture UPSC, PSC, and international exams. Testbook is poised to revolutionize the industry. With a registered user base of over 3.4 Crore students, more than 450 crore questions solved on the WebApp, and a knockout Android App. Testbook has raced to the front and is ideally placed to capture bigger markets.
Testbook is the perfect incubator for talent. You come, you learn, you conquer. You train under the best mentors and become an expert in your field in your own right. That being said, the flexibility in the projects you choose, how and when you work on them, what you want to add to them is respected in this startup. You are the sole master of your work.
The IIT pedigree of the co-founders has attracted some of the brightest minds in the country to Testbook. A team that is quickly swelling in ranks, it now stands at 1000+ in-house employees and hundreds of remote interns and freelancers. And the number is rocketing weekly. Now is the time to join the force.

**Job Summary**:
As a CRM Executive, you will be responsible for optimizing our CRM processes, analyzing data to execute business strategies, and contributing to the conversion and retention of customers. You'll work closely with various teams and stakeholders to ensure the successful execution of CRM initiatives and play a key role in executing campaigns and maintaining accurate data management practices.

**Responsibilities**:

- Utilize data analysis to drive business development and campaign strategies.
- Execute CRM initiatives, ensuring campaigns are effectively implemented.
- Collaborate with the Category and Product teams to identify and target specific consumer segments for campaigns.
- Communicate upcoming data management initiatives to relevant stakeholders.
- Improve and maintain data management processes for accuracy and efficiency.
- Work alongside the Category, Marketing and Product departments to execute CRM initiatives and data warehousing.

***

**Key Requirements**:

- A Diploma/Degree in Sales, Marketing, Business Administration, or a related field.
- 1- 3 years of experience in a similar CRM role.
- Have worked in a B2C environment.
- Proficiency in retention and conversion tools, campaign management, and project oversight.
- Strong analytical skills with expertise in Excel for data analysis.
- Detail-oriented with the ability to thrive in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Proven ability to work collaboratively in matrix-based environments.
- Tools - Excel, Powerpoint, Experience in CRM tools - (Clevertap, WebEngage, MoEngage) will be given a preference, Google Analytics.

  • CRM Executive

    4 days ago

    Rohini, Delhi, Delhi, India cellecor gadgets limited Full time

    **Position Overview**: **Key Responsibilities**: - **CRM System Management**: - Maintain and manage the CRM database, ensuring data accuracy and integrity. - Regularly update customer information and segment data for targeted campaigns. - **Customer Engagement**: - Develop and implement strategies to improve customer loyalty and satisfaction. - Act as a...

  • CRM Executive

    20 hours ago

    Delhi, Delhi, India Catalysts Bio-Technologies Pvt. Ltd. Full time

    Maintain and manage the CRM system, ensuring data accuracy and integrity. - **Handle customer inquiries, feedback, and complaints professionally and in a timely manner.**: - **Coordinate with the sales and marketing teams to enhance the customer journey.**: - **Work closely with sales, marketing, and product teams to align CRM strategies with business...

  • CRM Executive

    2 days ago

    Delhi, India Devdutt Exports Bharat Pvt Ltd Full time

    As a CRM Specialist at DEVDUTT EXPORTS BHARAT PRIVATE LIMITED you will be an integral part of our customer-focused team, responsible for enhancing customer experiences, engagement, and satisfaction. You will play a vital role in ensuring that our customers receive the highest level of service, and you will contribute to our growth and success in the FMCG...

  • CRM Executive

    6 days ago

    Pitampura, Delhi, Delhi, India TOXMO ELECTRIC MOTORS PVT.LTD Full time

    **Job description** Job description COMPANY NAME - ROCKLIGHT web site - rocklight.in Designation - crm executive GENDER - male SALARY - AS PER QUALIFICATION COMPANY ADDRESS - chandni chowk EXPERIENCED - more than 1 year SKILL- A customer relationship management (CRM) executive manages customer relationships, handles inquiries and complaints, handle...

  • CRM Executive

    3 days ago

    Delhi, Delhi, India Tops night patrolling pvt Ltd Full time

    We have one vacancy for CRM CUM ADMIN EXECUTIVE for Lajpat Nagar location for TOPS NIGHT PATROLLING PVT LTD. Position : CRM CUM ADMIN EXECUTIVE Experience :1 to 2 years Degree: Graduate Salary :18000 to 25000(negotiable depend on interview) Job Timing: 10am to 6 pm Interview Timing: 11am to 4 pm Interview Address: I84, FIRST FLOOR, LAJPAT NAGAR 2, new...

  • CRM Executive

    20 hours ago

    Patparganj, Delhi, Delhi, India Yuva Trip Pvt. Ltd Full time

    **Job Opening**: CRM Executive (Female) - Yuva Trip Pvt. Ltd. | Delhi **Location**: Plot No. 64, Patparganj Industrial Area, Delhi - 110092 **Company**: Yuva Trip Pvt. Ltd. **Industry**: Travel & Tourism **Job Type**: Full-Time (Work from Office) **Salary**: Up to ₹25,000 per month **Experience**: 0-2 Years (good communication skills ) **Job...

  • CRM Executive

    19 hours ago

    New Delhi, India Get Slim Full time

    1-2 years of working experience in the field of CRM - Hands on experience Scope and Responsibilities: Lead the development and execution of CRM campaigns across all channels, Coordination with design, product, and content team to ensure timely execution of CRM campaigns, Execute & set trigger communications, and track performance Ability to multi-task, set...

  • CRM Executive

    4 days ago

    Chandni Chowk, Delhi, Delhi, India TOXMO ELECTRIC MOTORS PVT.LTD Full time

    **Job description** Job description COMPANY NAME - ROCKLIGHT web site - rocklight.in Designation - crm executive GENDER - male SALARY - AS PER QUALIFICATION COMPANY ADDRESS - chandni chowk EXPERIENCED - more than 1 year SKILL- A customer relationship management (CRM) executive manages customer relationships, handles inquiries and complaints, handle...

  • CRM Executive

    5 days ago

    Azadpur, Delhi, Delhi, India Sabato Exports Pvt Ltd Full time

    Job Opening: CRM Executive (Female) - Full-Time Location: A-74/1, Near Vardhman Fortune Mall, Azadpur Industrial Area, GT Karnal Road Industrial Area, Ashok Vihar, Delhi - 110033 **Salary**: ₹18,000 TO 25,000 per month (On-site) Working Days: Monday to Saturday Working Hours: 9:30 AM - 6:00 PM About the Role: As a CRM Executive, you will be...

  • CRM Executive

    4 days ago

    Delhi, Delhi, India Naukripay Full time

    Customer Relationship Management (CRM) Executives have to interact with customers to handle enquiries, complaints and process orders, so they must be able to communicate clearly. meeting with clients virtually or during sales visits. demonstrating and presenting products. establishing new business. maintaining accurate records. attending trade exhibitions,...