CRM Executive

3 days ago


Delhi Delhi, India Catalysts Bio-Technologies Pvt. Ltd. Full time

Maintain and manage the CRM system, ensuring data accuracy and integrity.
- **Handle customer inquiries, feedback, and complaints professionally and in a timely manner.**:

- **Coordinate with the sales and marketing teams to enhance the customer journey.**:

- **Work closely with sales, marketing, and product teams to align CRM strategies with business objectives.**:

- Respond promptly to customer inquiries and provide information about products or services.
- Follow up with clients to ensure satisfaction and address any issues.
- Maintain strong relationships with customers to encourage repeat business.
- **Proficiency in MS Office (Excel, Word, PowerPoint) and CRM software.**:

- Familiarity with sales tracking tools and order management systems.
- **Should have hands-on exposure in Order and payment follow-up, order processing, and presentation making.**

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Internet reimbursement
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Sales Coordinator/CRM Executive: 4 years (required)

Work Location: In person


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