Applications Support

21 hours ago

Goregaon East Mumbai Maharashtra, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**

Basic Requirements:
Strong background in supporting Critical banking systems, particularly in the area of payment processing.
Responsibilities include troubleshooting and resolving incidents, coordinating with various teams to ensure timely resolution, identifying areas for improvement, implementing solutions to enhance system stability and performance

Required Technology Deck:
Proficiency in Unix/Linux operating systems
Strong command of scripting languages such as Shell, Python, or Perl for automation tasks
Experience with database technologies including SQL and Oracle
Knowledge and hands on experience on either AWS or GKP cloud based systems.
Knowledge of monitoring tools like Geneos, Splunk or AppDynamics for performance monitoring and troubleshooting
Familiarity with version control systems such as Git Bitbucket
Understanding of networking concepts and protocols (TCP/IP, HTTP, DNS)
Exposure to job scheduling tools like Control-M or Autosys and APM
Familiarity with ITIL framework and incident management processes
Knowledge of payment processing systems and protocols (ISO 8583, SWIFT, ACH)
Experience with ticketing systems such as ServiceNow or JIRA for incident tracking and resolution
Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve issues under pressure
Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders
Having SRE/DevOps mindset with knowledge around SLI, SLO, Error Budgeting
Having experience on observability and telemetry tools like Datadog, dynatrace, grafana is highly desirable.

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. You'll develop solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.

  • Applications Support

    2 weeks ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** General Tasks & Responsibilities**: - Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives. - Ensures information controls, back-up and recovery strategies are in place across all...

  • Application Support

    5 days ago

    Goregaon, Mumbai, Maharashtra, India Intelliswift Software, Inc. Full time

    Application Support Location : Mumbai - Goregaon E, Mumbai or Thane Role: Application Support Experience: 3+ years Location: Mumbai - Goregaon E, Mumbai or Thane Must Have Skills: - Linux Support - Basic PL/SQL or MySQL or MS SQL DBMS Query and Procedures exp. - Banking domain exp. optional - AppSec testing list of issues to be resolved optional - Work...

  • Applications Support

    21 hours ago

    Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** **Basic Requirements**: - Strong background in supporting Critical banking systems, particularly in the area of payment processing. - Responsibilities include troubleshooting and resolving incidents, coordinating with various teams to ensure timely resolution, identifying areas for improvement, implementing solutions to enhance system...

  • Applications Support-tandem

    2 weeks ago

    Goregaon, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Skills requirements: - At least >4 years of Application support / Production Management work experience in the Banking and Financial services industry. Exposure to software project lifecycle is a plus. - Experience on the TANDEM / HP NonStop platform (GUARDIAN / OSS, COBOL, C, C++,) Hands-on TANDEM/NonStop X Systems development; Using...

  • Relief Support Worker

    6 days ago

    Mumbai, Maharashtra, India Creative Support Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Reference: 89105Posted: Wednesday 24th September 2025Closing Date: Thursday 9th October 2025£12.30 per hourNorthenden MHRelief/BankWe are looking for caring, flexible and motivated Relief Support Workers to provide person centred care and support to adults with mental health needs in Northenden, Greater Manchester. You will need to be committed to...

  • Applications Support

    1 week ago

    Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Operational services **Required Skills**: CORE ACTIVITES: As an Environment Management associate you will be expected to conduct the following activities: - Maintaining planning records of environment bookings and environmental requirements to support testing. - Documenting all environments including ownership, service levels, versions...

  • Technology Support Iii

    21 hours ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Technology Support III at JPMorgan Chase within the Corporate & Investment Banking business, you will be a key player in an agile team, responsible for designing and delivering reliable, industry-leading technology...

  • Product Support

    3 days ago

    Mumbai, Maharashtra, India NCS SoftSolutions (P) Ltd Full time

    **Job Title**:Product Support / Application Support **Location**: Mumbai (Customer Site) **Experience**: 2+ year **Employment Type**: Full-time, On-site **Department**: Product Implementation & Support **Job Summary**: **Key Responsibilities** - Troubleshoot and resolve issues raised by end-users in a timely and professional manner. - Write and execute SQL...

  • Technology Support Iii

    7 days ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Propel operational success with your expertise in technology support and a commitment to continuous improvement. **Job responsibilities** - Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability - Assist in the monitoring of production environments for anomalies and address issues...

  • Customer Support Executive

    3 days ago

    Goregaon East, Mumbai, Maharashtra, India Mesmerize Full time

    **Customer Support Executive** - On-site | Full-time | Goregaon East, Mumbai Suburban_ **About Mesmerize India**: Mesmerize India is a leading D2C jewelry brand offering a unique blend of spiritual and designer jewelry. Our collections include natural stone bracelets, spiritual pendants, and premium accessories that resonate with modern aesthetics and...