Client Services Executive

7 days ago

Bengaluru Karnataka, India The otherside Full time

**About Us**:
The Otherside is a premier creative agency dedicated to delivering exceptional service and innovative solutions to our clients. We pride ourselves on fostering strong client relationships and exceeding expectations. Join our team and contribute to a dynamic, fast-paced environment where your skills and expertise will be valued.

**Job Summary**:
**Key Responsibilities**:

- Develop and maintain strong relationships with clients, understanding their needs and objectives.
- Serve as the main point of contact between the client and internal teams.
- Coordinate and manage client projects from inception to completion, ensuring timely delivery and quality standards.
- Prepare and present project proposals, budgets, and timelines to clients.
- Communicate client feedback and project requirements to the creative and production teams.
- Monitor project progress, manage changes in scope, and resolve any issues that arise.
- Conduct regular status meetings with clients and internal teams to ensure alignment and address any concerns.
- Provide strategic advice and recommendations to clients to enhance their marketing and advertising efforts.
- Prepare and present reports on project performance and client satisfaction.
- Identify opportunities for upselling and cross-selling additional services to clients.

**Requirements**:

- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- 2+ years of experience in client servicing, account management, or a related role, preferably in an agency setting.
- Strong understanding of marketing, advertising, and creative processes.
- Excellent communication, presentation, and interpersonal skills.
- Proven ability to manage multiple projects and clients simultaneously.
- Strong problem-solving skills and the ability to handle difficult situations with professionalism.
- Attention to detail and a commitment to delivering high-quality work.
- Proficiency in project management tools and software.
- Ability to work collaboratively with cross-functional teams.

Pay: ₹30,000.00 - ₹45,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 07/02/2025

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