Avp Contact Center

about the role key accountabilities Perform identification of failure points troubleshooting and resolution for Genesys FCC system faults in customer and OBS network Liaise with the other OBS groups to resolve contact center faults on the network Log and track faults for voice customers and provide progress update reports until resolution Liaise with next...

About the JobWe are looking for a results-driven Manager – Operations Sales to lead and optimize our contact center operations. The ideal candidate will be responsible for managing day-to-day sales operations, meeting targets, enhancing customer satisfaction, and ensuring seamless execution of business objectives. This role requires strong leadership,...

**Roles & Responsibilities**: - Provide primarily customer service based support to End Customers via the Channels. - Accurately record each Contact and update End Customers’ cases into CRM platform and trackers platforms, following appropriate processes. - Activate and engage with End Customers whilst providing accurate information of End Customer’s...

Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in India and as such all normal working days must be carried out in India. Join us as a Decisioning Scientist, AVP - You’ll contribute to the design, development...

Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. This role is based in India and as such all normal working days must be carried out in India. Join us as a Decisioning Scientist, AVP - You’ll contribute to the design, development...

Job Description:Job Title: Salesperson, AVPLocation: Gurgaon, IndiaRole DescriptionSalesperson is responsible for generating detailed product knowledge and cultivating client relationships in order to create a sales strategy in line with the bank's strategy.Work includes:Developing a deep understanding of client needs and expectations by ensuring regular...

**Contact Centre role with Leading Health Insurance Company**: - From 6 to 11 year(s) of experience - ₹ Not Disclosed by Recruiter - Gurgaon/Gurugramor **Roles and Responsibilities** **Contact Centre role with Leading Health Insurance Company** Key Responsibilities - Managing day to day planning for Contact Center. - Adherence of the defined service...

DescriptionAbout the companySBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI...

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India.Minimum qualifications:Bachelor's degree or equivalent practical experience.Six Sigma certified.7 years of experience in a Contact Center environment and 3 years of experience in a...

Job DescriptionWe are hiring Call Center- Representative | Full Time | on role | 05 Days Shift** for one of the leading Life Insurance Company at Gurgaon.Job Title: Executive/Sr. Executive- Online Sales TeamFunction: MarketingReports to:Marketing ManagerShift: - General | 05 Day's Shift**Cab Facility: Yes**Role Objective: -The candidate will be responsible...