Contact Center Specialist

First things first, some baseline key responsibilities to get you started -Develop and deliver training programs for contact center agents, focusing on customer service skills, product knowledge, systems and tools, and company policies and procedures. Create training materials, including presentations, manuals, job aids, and e-learning modules, to support...

Job Location - Gurgaon, India - Experience (in Years) - 8 - 15 - Job Type - Full Time **Job Description**: - Drive conversions from the leads generated through marketing programs - Collaborate with digital marketing team, operations, and technology team to drive D2C ecommerce business. - Continuously improve call center KPIs (Lead and Lag Indicators ) -...

**votre rôle**: Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries...

About the JobWe are looking for a results-driven Manager – Operations Sales to lead and optimize our contact center operations. The ideal candidate will be responsible for managing day-to-day sales operations, meeting targets, enhancing customer satisfaction, and ensuring seamless execution of business objectives. This role requires strong leadership,...

**Roles & Responsibilities**: - Provide primarily customer service based support to End Customers via the Channels. - Accurately record each Contact and update End Customers’ cases into CRM platform and trackers platforms, following appropriate processes. - Activate and engage with End Customers whilst providing accurate information of End Customer’s...

Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs an Analytics and Insights Specialist, you will leverage your expertise in SQL and data visualization...

Job Title- Contact Centre Representative I Solution Line- ECC Position type- Full Time Work Location- Gurgaon Noida Working style- Hybrid Cab Facility- Yes Shift Time - Rotational People Manager role No Required education and certifications critical for the role- Graduate Except technical graduates Required years of experience - 0-6 year of relevant...

About Company Yellow Calls is a fast-growing outsourcing call center providing top-tier services like telemarketing customer support data collection and market monitoring We are expanding our international team and looking for a motivated Business Development Executive to drive new client growth About the Role As a BPO Call Center Executive you will be the...

The Community You Will Join As a member of the Airbnb Customer Support team you ll play a vital role as a Resolution Specialist within the volume tiers Resolution Specialists serve as our initial point of contact addressing community inquiries and concerns Our community relies on us for Accessible support that s easy to find Faster resolution preferably...

Betterway treats chronic lifestyle disorders using evidence-based Ayurved, enabled by technology. With a chain of multi-specialty Ayurved OPD care centers where a team of clinicians and paramedics, Betterway is dedicated to providing exceptional care, guidance, and support to its users.Most user cases exploring Betterway are deeply clinical, with multiple...