
Customer Service Executive
6 days ago
Coordinating Service team by managing schedules, filing important documents and communicating relevant information.
- Responding to complaints from Clients and give after
- service support when requested.
- Maintaining inventory of Services Materials.
- Tracking Service Inquiry leads and Clients orders.
- Arranging meetings.
- Coordinating interdepartmental materials.
- Send introduction letter/Product Catalogue
- Preparing Quotations
- Generate Pro-forma Invoice, Purchase Order and Service Orders
- Verifying bill of entry, invoice, packing list and preparing Good Receipt Note in the computer system & forward to the client.
- Coordinating with transporter and internal team for dispatches - Transit-time monitoring to ensure on time deliveries, ensuring availability of vehicles
- Monitoring transportation activities.
- Generate MIS Report.
Responsibilities and Duties
- Payment followup
- Quote orders, processing orders.
Required Experience, Skills and Qualifications
- Sales coordination/ Customer Support: 2 years to 5 years
- Excellent MS-Office
**Benefits**:
PF, ESIC, Maternity benefits, leaves(PL,CL)
**Job Types**: Full-time, Fresher, Internship, Regular / Permanent
**Salary**: ₹14,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer support: 1 year (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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